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The Hacienda & Spa at Hotel Santa Fe

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Luxury
4.5 star property
9.4

Exceptional

Luxury family-friendly hotel near Santa Fe Plaza

You can look forward to free continental breakfast, a free daily manager's reception and a rooftop terrace at The Hacienda & Spa at Hotel Santa Fe. Treat yourself to a body treatment, a body wrap or a manicure/pedicure at the on-site spa. The on-site restaurant, Amaya, offers breakfast, lunch, dinner and garden views. Yoga classes are offered at the health club; the property also has a garden, dry cleaning/laundry services and a bar. In-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a business centre and a hot tub.

Popular amenities

  • Hot tub
The current price is ฿7,601
฿9,442 total
includes taxes & fees
27 May - 28 May

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Hacienda & Spa at Hotel Santa Fe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Hacienda & Spa at Hotel Santa Fe?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at The Hacienda & Spa at Hotel Santa Fe on 27 May 2026 start from ฿7,601, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hacienda & Spa at Hotel Santa Fe pet-friendly?

Yes, The Hacienda & Spa at Hotel Santa Fe allows dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at The Hacienda & Spa at Hotel Santa Fe?

Self-parking is available for a fee.

What time is check-in at The Hacienda & Spa at Hotel Santa Fe?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Hacienda & Spa at Hotel Santa Fe?

Checkout is at noon.

Where is The Hacienda & Spa at Hotel Santa Fe located?

This family-friendly Santa Fe hotel is located in the historical district, within a 15-minute walk of Art Vault and Santa Fe Plaza. SITE Santa Fe and Santa Fe Railyard are also within 5 minutes. Santa Fe Depot is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 775 out of 1000 reviews
Rating 8 - Good. 158 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

Verified

8/10 Good

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda Suite rooms are fabulous.
Stayed 1 night in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Great staff, spacious room in Hacienda and convenient location. Dog friendly plus free parking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff was courteous and friendly.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda and Spa at Hotel Santa Fe exceeded all expectations. Every staff member we came into contact with went out of their way to ensure my wife, my dog and myself felt welcomed. The accommodations were excellent - I especially enjoyed the fireplace in our room. My only regret is that we were unable to stay longer.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dione Lorena Santibanez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is fantastic fresh options and the staff friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best stay on a two month road trip. I can’t say enough how much we enjoyed this hotel and would give it six stars if I could. The facilities were excellent including a spacious room with a patio. What really made it special was the exceptionably friendly and helpful staff. Special thanks to Soriano for her help and friendly smile. We loved the evening happy hour, especially when it was on the upper patio.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing! Staff were friendly and attentive. Great amenities, and live entertainment!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities
Our room was spotless, and everyone from check-in to check-out was amazing. We had a beautiful suite with a cozy fireplace and a beautiful view. The breakfast was delicious, and our butler, Kevin, was extremely friendly and helpful. This was our second visit and we will absolutely be back again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The room was amazing. Clean, comfortable, and well-appointed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to stay. Highly recommend. Food and services outstanding.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda at Hotel Santa Fe is the kind of place that ruins all other hotels for you. As the only Native American-owned hotel in Santa Fe, the authenticity here is unmatched — from the stunning lobby filled with Pueblo pottery and rugs to the adobe fireplaces and hand-carved furnishings in every suite. The butler service is a genuine luxury, the rooftop lounge views of the Sangre de Cristo mountains are jaw-dropping, and the nightly wine and cheese reception is the perfect Santa Fe wind-down. Steps from the Plaza, but feels like a world away. If you’re visiting Santa Fe, stay here. You won’t regret it.​​​​​​​​​​​​​​​​
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Dora

Employees are GREAT - a special shout out to Tony and Soraida! Both are the epitome of what Customer Service
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Linda Kay

Liked: Cleanliness, amenities, property conditions & facilities
Hotel extremely clean. Warm and welcoming. Staff were all accommodating and friendly. Decorated for Christmas made it special. The art throughout hotel was an added plus.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Large room (suite in Hacienda) with comfortable seating area and comfortable bed. Nice balcony too. Fireplace - although gas only sadly. However continental breakfast and wine/cheese happy hour were in a lounge area with a real wood fire (loved). Restaurant was also very nice and had a great happy hour menu. Beautiful art throughout the hacienda building. Only issue was the elevator was out and apparently takes months to fix. The staff helpful us with luggage however.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were outstanding! Especially Tony. Everyone was very helpful and welcoming. We stayed in the spa wing. The bed was comfortable and the shower was awesome. We enjoyed the lounge for continental breakfast and happy hour. The hotel shuttle is a great amenity and the drivers were super friendly. Great spa as well. Best hotel experience we’ve had in a very long time. We will definitely stay here again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cliff

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever! Gorgeous property. First-class from check in, to happy hour, to dinner, to rooms, to linens, to personnel and staff! Awesome experience all the way around! Highly recommend and will definitely return!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, comfortable barand lounge area, excellent breakfast service.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Wonderful hotel, friendly staff, many perks for guests. Will be staying here again.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great location and amazing staff and spa. We loved everything about this friendly resort.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Hamlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, will stay again. Beautiful, great service, great environment, excellent food. Enjoyed our service in the restaurant for dinner one evening. Recommend this hotel, stay here!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, amenities
Most welcome we have ever felt at a hotel! Great staff including our butler, Tony! Beautiful place with excellent room including a gas fireplace. We loved the extra touches. Convenient location across the street from the Railyard. Only wish we could have stayed even longer!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked the hotel, I figured it would be nice, but I didn't expect the level of service and attention that we've received. The room was excellent (loved the fireplace), the bed was very comfortable, the bath clean and the shower large and with great water pressure. The breakfast was really good: Yogurt, cereal, pastries, fruit, etc. Would definitely stay here again!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel is extremely kind and hard working. They are very attentive and made our stay wonderful! The rooms are spacious, beautifully decorated and super clean!! The location is great!!! Just across the street from the Railyard,, where there were markets (farmers and artisan)- and just about 6 blocks from the plaza ,.. it was a phenomenal place to stay!!!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, the bed and pillows are very comfortable, and the staff was super friendly and helpful. The only reason we didn't give five 5 stars is for the French fries that came with the fish and chips. Unfortunately, they were pretty over done and dry. We didn't bring it up to the staff, because it wasn't a huge deal, just slightly disappointing.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Loved the cookies and fruit the hotel left in room first night. There was some mildew in the shower and the water took forever to get hot.
Stayed 3 nights in Nov 2025