I like how dogs and parking is free. Simple, easy and convenient. Nothing fancy but everything you need!
I didn’t like how the magnetic strip deactivated on both room keys. They reset them both, but still only one worked.
Andrea
เข้าพัก 2 คืน, สิงหาคม 2025
2/10 แย่มาก
Kelly
2 ส.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
My husband and I ( we are deaf) experienced a ADA accessibility issue during our stay. The TV in our room did not have functioning captions, which are essential for us. I immediately informed the staff. While they did call someone to assist, the issue dragged on for over an hour. A few employees, including a manager with a new remote, tried to fix it, but no timely solution was provided.
In our past hotel stays, similar issues were handled quickly—either by enabling captions or by moving us to another accessible room. This hotel initially asked what floor we preferred but later claimed there were no other rooms available when we requested a room with a working TV and captions. The experience made us feel ignored and disrespected .
I also asked for a refund due to the inconvenience and ADA violation. They told me it would take 7 to 10 days to process—which is unreasonable given the circumstances. To make matters worse, they had me sign a plain piece of lined paper to request the refund, which felt completely unprofessional and unreliable.
Overall, this was an unacceptable experience that failed to meet veryyyy BASIC ADA standards and left us feeling deeply disappointed as we wanted to explore the area in Santa Barbara . All hotels that allow pets were either full or too expensive.
Too Much Noise At Night And The Management Team Didn’t Do Anything About It.
Abraham A.
เข้าพัก 13 คืน, กรกฎาคม 2025
6/10 พอใช้
Aaron
เดินทางกับคู่รัก
31 ก.ค. 2025
ชื่นชอบ: ความสะอาด
We showed up at 2:50pm for a 3:00pm check in. We were admonished for stepping on the lady’s clean floor and told no check ins until 3:10. It was off putting. However, when we can back hours later, the 2nd lady was very nice. However, the keycard machine was broken. Haha. Oh man.
It was clean, cheap and easy to check in. Only issue was that we unfortunately got a room next to the highway as we checked in at a pretty late time. Other than that a very solid motel for the price.
Had an enjoyable stay, however with the motel being right next to the freeway, you hear the noise of traffic. Staff were friendly and helpful. Room and grounds were clean. I would rebook this place in the future if need be.