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"Margarita and her staff went above and beyond the week I stayed there in September of 2025. Though she is a manager, she helped with my luggage upon arrival and departure. She knew I was traveling alone and would be without people I knew for my birthday, and she went out of her way to ensure I had a wonderful birthday and week, with a small present, a chocolate treat and a personalized, colorful birthday note. She also assisted me with small things and it meant the world to me. Her staff also provided world class service, and assisted with the heating instructions, changing the language on the television, helping me unlock the door when my hands were full, extra room cleaning and more. The breakfast buffet is lovely, my room was gorgeous, the bed was extremely comfortable, and the heater was excellent. Tue location is outstanding, the staff is incredible ( especially the manager Margarita, Grace, Angie, Reno, Frank and the entire breakfast / cleaning staff. Thank you, Margarita and Kantu staff for making my birthday week memorable and thanks for your world class hospitality. You all work very hard , take pride in your work and sincerely care about your guests . Thank you."

"Great hotel and really enjoyed our stay there. Very professional staff, beautiful interiors, nice rooms and top notch service"

"Very pleasant stay, staff made it enjoyable"

"Lovely, clean hotel conveniently located near Plaza de Armas. Polite and helpful staff. "

"Delicious breakfast and dinner options "