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The Phoenix Resort

2.5 star property
Families relax by two pools while kids enjoy the playground. In the evening, everyone gathers around the firepit to toast marshmallows under the stars.

Choose dates to view prices

The Phoenix Resort balances relaxation and family fun with two pools and sun loungers. Enjoy the daily manager's reception, toast marshmallows by the firepit, or book a deep-tissue massage at the spa. Start each day right with a made-to-order breakfast.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

View all photos for Premium Suite

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Premium Suite, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 4 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Located in San Pedro, The Phoenix Resort is near the beach. The area's natural beauty can be seen at Belize Barrier Reef and Secret Beach. Travelling with kids? Consider San Pedro House of Culture and Reef Runner Glass Bottom Boat. With snorkelling and fishing nearby, you'll find plenty of adventures in the water.
Map
Barrier Reef Dr, San Pedro, Ambergris Caye

What's nearby

  • San Pedro Central Park
    3 min walk - 0.3 km
  • San Pedro House of Culture
    5 min walk - 0.4 km
  • San Pedro Town Hall
    6 min walk - 0.6 km
  • Boca Del Rio Beach
    8 min walk - 0.7 km
  • Belize Chocolate Company
    8 min walk - 0.7 km

Getting around

  • San Pedro (SPR-John Greif II)
    5 min drive

Restaurants

  • Maxie’s Restaurant & Lounge
    8 min walk
  • Elvi's Kitchen
    6 min walk
  • Palapa Bar & Grill
    1 min walk
  • Briana's Deli
    5 min walk
  • TackleBox Bar and Grill
    5 min walk

About this property

The Phoenix Resort

Family-friendly resort near Belize Barrier Reef
At The Phoenix Resort, you can look forward to a free daily manager's reception, a firepit and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. In addition to a garden and a playground, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • 2 outdoor pools, along with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), supervised childcare (surcharge) and a computer station
  • Luggage storage, multilingual staff and massage treatment rooms
Room features
All guest rooms at The Phoenix Resort boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs and childcare services
  • Designer toiletries, baths or showers and hairdryers
  • 55-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

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Exterior
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free children's club
  • High chair
  • In-room babysitting
  • In-room washing machine/dryer
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does The Phoenix Resort have a pool?

Yes, this property has 2 outdoor pools.

Is The Phoenix Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Phoenix Resort?

Self-parking is free at this property.

What time is check-in at The Phoenix Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Phoenix Resort?

Checkout is at 11:00 AM.

Where is The Phoenix Resort located?

This family-friendly San Pedro resort is located near the beach, within a 5-minute walk of Belizean Melody Art Gallery and Belize Barrier Reef. Central Park Beach and San Pedro Central Park are also within 5 minutes.

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Reviews

The Phoenix Resort Reviews

10

Exceptional

9.8

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Attentive staff, good quality property
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff - friendly and thoughtful. The kids loved the pool and the kid-friendly happy hour. The resort was spotless.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Beautiful hotel
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Tomasz

Liked: Property conditions & facilities
Above and beyond of our expectations. Resort is so clean and people working here are so nice and helpful.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong with Phoenix. What a great place to stay. Staff is excellent, on site food is delicious, amenities are top-notch and location is perfect. The best part, we were not treated like Expedia guests (which happened last year in Roatan). The place is great and staying anywhere else is just wrong.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Christi Ebarb

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING from the staff, location, grounds, and amenities were AMAZING! I can not say enough about this place! We had to leave after two nights for a family emergency and the staff helped us with everything! I was unable to get in charge with the golf cart company we rented from but the staff did. They booked excursions for us and even booked our sudden last minute flight home with tropic. We were late checking in by 4 days because of weather of Expedia tried charging us an additional $1000 for the date changes and the resort worked with us with no problems and didn’t charge us extra. I HAVE NO COMPLAINTS AT ALL! Danny and Titiana were extra helpful! We will be back!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic 4 night stay for my 40th birthday at the Phoenix. The service and help from the staff can’t be beat. Fun beach bars and in town restaurants within walking distance. Snorkeling excursions to Hol Chan and Mexico Rocks. I didn’t want to leave !!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and clean . Surprised my Mom at the resort and they didn’t disappoint . Property to the pool to the view of the suite on the 3rd floor of the ocean and the restaurant on the property is amazing! Hospitality top tier . Fersure will be back sooner than later, didn’t want to leave aha
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

elenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

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