"I was a weary traveler who was greeted by Kim and Alan. Their good energy and assistance was OUTSTANDING!!
A room was assigned, gS station and Parking info details given, food choices and ordering happened prior to gas and park so that when I came back, my order was handed to me!
I later discovered my phone charger was broken, they found several ideas to solve the issue and made me a cup of tea while I waited on my phone charger. They both went above the ordinary to ensure my one night stay and early 4 am wake up call was going to be comfortable and stress free.
I highly recommend Hyatt Place San Jose whose representatives went above and beyond for me!"