Surestay Hotel by Best Western San Jose Airport

Property class: 2.5

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Consider a stay at Surestay Hotel by Best Western San Jose Airport and take advantage of free continental breakfast, laundry facilities and a business centre. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

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  • Free airport shuttle
  • Free Wi-Fi
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8.4 out of 10, Very good, 1,003 reviews
The price is ฿3,570
฿4,207 total
includes taxes & fees
23 Nov - 24 Nov
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About the area

Located in Rosemary, a neighbourhood in San Jose, Surestay Hotel by Best Western San Jose Airport is near the airport and near a metro station. Westfield Valley Fair Shopping Mall and Santana Row Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Silicon Valley. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Spend some time exploring the area's activities, including golfing. Visit our San Jose travel guide
Map
1488 N 1St Street, San Jose, CA, 95112-4818

What's nearby

  • A circular building complex surrounded by a cityscape with a sunset in the background.
    Silicon Valley
    1 min walk - 0.0 km
  • A train station with three trains on the tracks and a blue train in the background.
    SAP Center at San Jose
    4 min drive - 4.3 km
  • A cityscape at dusk with illuminated buildings and a highway.
    San Jose McEnery Convention Center
    4 min drive - 5.0 km
  • A large, ornate Victorian-style building with multiple towers and a well-manicured garden with hedges and statues.
    Winchester Mystery House
    7 min drive - 8.0 km
  • Casino M8trix
    18 min walk - 1.5 km

Getting around

  • San Jose College Park Station
    4 min drive
  • Gish Station
    4 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    4 min drive

Restaurants

  • Tacos Los Tres
    3 min drive
  • La Victoria Taqueria
    5 min walk
  • 4th Street Bowl
    6 min walk
  • The Province
    11 min walk
  • Qishr Coffee House
    10 min walk

About this property

Surestay Hotel by Best Western San Jose Airport

  • Hotel near SAP Center at San Jose
  • At Surestay Hotel by Best Western San Jose Airport, you can look forward to free continental breakfast, laundry facilities and a business centre. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An indoor pool and an outdoor pool
    • Free self-parking
    • Coffee/tea in reception, a 24-hour front desk and luggage storage
  • Room features
  • All 76 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with hydromassage showers and deep-soaking baths
    • LCD TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

Similar properties

A swimming pool with four lounge chairs and a view of trees through large windows.
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  • Breakfast included
  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
8.8 out of 10, Excellent, 1,348 reviews
The price is ฿3,982
฿4,686 total
includes taxes & fees
22 Nov - 23 Nov
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Frequently asked questions

Does Surestay Hotel by Best Western San Jose Airport have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Surestay Hotel by Best Western San Jose Airport pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Surestay Hotel by Best Western San Jose Airport?

Self-parking is free at this property.

What time is check-in at Surestay Hotel by Best Western San Jose Airport?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Surestay Hotel by Best Western San Jose Airport?

Checkout is at 11 AM.

Where is Surestay Hotel by Best Western San Jose Airport located?

Located in Rosemary, this hotel is steps from Silicon Valley and within 3 mi (5 km) of SAP Center at San Jose and San Jose McEnery Convention Center. Casino M8trix and San Jose Improv Comedy Club are also within 3 miles (5 km). Gish Station is only a 4-minute walk and Mineta Airport Station is 10 minutes.

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Reviews

Surestay Hotel by Best Western San Jose Airport Reviews

6.0

6.2

Cleanliness

6.6

Location

6.8

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 72 out of 658 reviews
Rating 8 - Good. 152 out of 658 reviews
Rating 6 - Okay. 202 out of 658 reviews
Rating 4 - Poor. 126 out of 658 reviews
Rating 2 - Terrible. 106 out of 658 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Amazing
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was excellent service and experense !
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Easy parking. Helpful front desk. But this place is an older facility. Air conditioner is loud, neighboring plumbing is loud, and outside noise are loud. Simply did not sleep well.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Room was dirty. Heavy stains on carpet, walls chipped, dirty overall. Fights in parking lot at 11:44 p.m. and another one after 1 a.m. Very unsafe feeling. Overall, horrible experience!
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to when i want to get away with the girlfriend. So we can be completely alone.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite is very nice, private and spacious. Great for larger crowds
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i choose to stay at whenever i need to get away with my girl-friend.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness
Doors don’t lock securely. Rooms were dirty. Walls were stained. You can hear everything from other rooms.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk individual was incredibly kind. But the room itself was a disaster- dead spiders on the wall, long black hairs in my bed and the shower, it was a non-smoking room but smelled strongly of smoke. I had to check under the bed to ensure nothing was disgusting under there, I was greeted with trash and socks. I would not stay here again, regardless of how cheap it is. I spent $300 for a weeknight- should have slept in the car.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just DON'T!!

I encourage you to check the yelp reviews! This place was a D U M P! Still waiting on the "manager" to call me back! Do yourself a favor and don't stay here. It's not safe, it's dirty and the Front Desk Rep that we encountered had terrible customer service skills.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!

Worst place I ever stayed at. No internet, told manager I was on business and couldn’t stay without internet but they refused to refund my unused days. Thank goodness for Hotel.com staff. They reimbursed me on their own.
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy quite rooms were perfect size staff very helpful
Stayed 7 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well maintained. It is not luxury, but at this price I didn't expect luxury. It is clean in a good location.
Stayed 3 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel and expensive for the area found a cockroach on the bath tub call front desk and just said I CAN GO KILL IT or put you on a Smoking room not worth the money
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Walls were thin you could hear everything from room to room.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to check in, rooms very clean and amenities in the rooms new like 4 Star hotel. Parking area super clean and Safe. I’m stay this hotel again thank.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
dennys in the parking lot. The motel is only a few minutes from the SAP Center.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay if you're Single, A Couple, Family or a Group

We have stayed here previously. And would stay again as well as recommend it to others. Overall it is a very nice Motel. The have Security Cameras in the Parking Lots. The Motel has good lighting at night. We felt safe staying at this Motel. The breakfast is not the best but Denny's is right across from the Office. Wifi works good. The Tv signal can be a a weak on some channels but it's Direct Tv Issue not the Tv. There's a Fridge, Microwave, Flat Screen TV, good Air Conditioner, & Comfortable Bed. The Rooms are Clean, Quiet, & Comfortable. The Pool is area is nice it has the Pool, a Gazebo, a Swing, Lounge Chairs,Tables with Umbrellas & the Laundry. Friendly & helpful Staff. Light Rail is close for transportation, Airport not too far (easy transportation to get there), 7-Eleven within walking distance. Within walking there's several Restaurants. If you want something fun to do there's a Bowling Alley close by, as well as a couple Casinos less then a me from the Motel.
Stayed 8 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サンノゼエアポート付近の快適なモーテル

宿泊するだけであれば十分です！ 洗濯も可能、簡単な朝食もあります！
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

まぁまぁ安くて便利です。

空港近くてコンビニも近いので、寝るだけであれば十分です！ サンノゼのホテルは本当に高いので。
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サンノゼエアポートエリアではGoodです！

サンノゼエアポートエリアのホテルは高いですが、ここは比較的良いモーテルです。 宿泊するのであれば十分。コンビニも近いし、ホテルの朝食も十分です。
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
This was the dirtiest hotel room I have ever stayed in. There was a dark brown substance on the door jam to the bathroom - pudding? feces? Another wall also appeared to have something splattered all over it. The toilet water kept running unless you jiggled the handle just so. The air conditioner made a loud noise every time it turned on. So I ended up not sleeping at all and starting off my trip super tired. A waste of money - I would have been better off leaving super early from home.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friending front desk good location B
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, Safe, Comfortable Motel

Overall it is a very nice Motel. It has Cameras in the Parking Areas. The Parking Areas are well lite. We felt safe staying at this Motel. The breakfast is not the best but Denny's is right next to the Office. The fridge in our room works but not very good. There is a Microwave, Flat Screen TV, good Air Conditioner, & Comfortable Bed. The Rooms are Clean, Quiet, & Comfortable. The Pool is area is nice it has the Pool, a Gazebo, a Swing, Lounge Chairs,Tables with Umbrellas & the Laundry. Friendly & helpful Staff. Light Rail is close for transportation, Airport not too far (easy transportation to get there), 7-Eleven within walking distance. We would stay here again & would recommend others to stay here.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good , we were enjoying staying here., but most of all thank you Expedia staff for helping me to book the room! They were very very helpful, professional and polite👍
Stayed 1 night in Jun 2019