โรงแรมบูติกใน ซานโฮเซ

"I really wanted to give this hotel a better rating because the customer service was wonderful when it came to the staff. Unfortunately, we had carpet beetles in our room and I have had a previous horrible experience with carpet beetles so I was so uncomfortable and terrified we could possible bring some home with us. I spoke to the manager and they moved us to another room a few doors down but I was so paranoid the remainder of our stay. The employee that checked us out was surprised that the...

"Very old and outdated,rooms not clean"

"Thing i have to say is. Pool says 8am-10pm First night. They told us pool was closed at 8pm when sign says 10pm and it was 745pm Next mornings 930am said pool closed she is the only one there and have to wait for someone else comes in. When talk to another staff. They didnt know what to do. They said we could have a late checkout at 1pm. Told us all set. We were locked out of room at 1130am. Person never put in computer."

"The room is small. It is said for 4 people but the sofa bed can only hold one small person. The sofa sheets was dirty and has a small hole."

"The staff were super accommodating and friendly. The room was clean, comfortable, and had everything you'd ever need! The complimentary breakfast was a great touch as well. If I were to stay in the South Bay again, I would definitely stay here."

"This is a wonderful hotel! Excellent breakfast, luxurious room, quiet space, and accessible to restaurants on foot."