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"did not look"

"Clean room"

"I had a great experience. Friendly and helpful staff"

"Everything was absolutely perfect! The staff were exceptionally friendly and helpful. The room was just perfect. We loved the location; close to the pool, the restaurant, and the lobby. The bed was very comfortable and we enjoyed the view of the marina. I enjoyed the “early bird” free coffee and watching the sun come up over the marina. We loved the heated pool and the jacuzzi. The grounds were beautiful. The food, drinks, and the staff at the Firefly were exceptional. We were pleased that there was a shuttle to SeaWorld. We will definitely be back! "

"The room was great and they were able to get us into it right away - the staff is amazing!!! Super walkable area and close to tram and stadium. We were even able to buy our zoo tickets at the front desk cheaper than at the zoo."

"We were on a four night stay, After the second night we asked for a replenishment of coffee and towels. I expressed my belief that the room should be furnished with coffee daily. The host was cooperative and offered to comp one nights parking which I felt was acceptable. That didn't happen, we were not compensated one nights parking. Also, on the days the coffee WAS replenished, no sugar, creamer or stir sticks were supplied. "

"It feels wonderful when the Front desk staff recognizes you and gives you a nice warm welcome. "

"The location of this property was very scenic with the bay directly across from it, The hotel itself was very clean and the staff was very courteous and helpful. Our room was in the tower building which was nice but the rooms, though clean, were outdated and could use some refurbishing. Other than that, I would recommend this hotel."

"Property conditions is average "