The hotel was clean and tidy, rooms cleaned daily, fresh towels when requested. Pool area was nice plenty of sun beds, food was good always plenty to choose from can’t fault the place.
Anthony Roy
เข้าพัก 11 คืน, กรกฎาคม 2025
6/10 พอใช้
Lucy Irene Jean
เดินทางกับคู่รัก
19 ก.ค. 2025
Really noisy rooms and people coming in late at night and early hours of morning making lots of noise and nothing done to enforce this
Me and my friend loved this hotel. Lots of food options, cocktails, soft drinks, wine, beer all available (someone previously said cocktails are not free - the ones on tap are free). Plenty of sun loungers even when it’s busy by the pool. Evening entertainment was mostly good! Friendly staff at reception. Easy to get around with the hotel bus stop. All in all really really good quality, especially for what we paid for, it seems like a steal!
Hotel is very average, room nice enough.. bathroom kind of in need of a refresh... Cockroackes coming through cracks. Tiles at the bottom of the shower didn't meet the shower tray, I slipped and caught my toes underneath and cut a number of them... My husband visited reception as I was bleeding and was given one tiny plaster, he went back and was given another tiny plaster... So he had to visit a shop down the street while I was sat bleeding... Hotel staff were not interested. Drink choice was limited and food selection was poor and not really nice
The property has a spacious feel to it, from the outside spaces to the internal communal areas and individual rooms. All areas were clean and well maintained. The staff were professional, welcoming and friendly and a lovely bonus was on my birthday after being out for the day we returned to a surprise bottle of "bubbly" in our room! Our room was very large with an exceptionally large bed together with a seating area. It also had a large balcony with a lovely sea view.
If anything, they could improve on providing consistent information: the TV screens said one thing but a receptionist said another. And, along with another couple who reported the same issue, the shower head would not stay upright in its bracket while having a shower.
Overall, the property offers very good value for money and a very pleasant and comfortable stay.
Out first adult only hotel and we absolutely loved it. The hotel room was of a big size, the three separate pools of varying temperatures were great to either warm up or cool down. The bus stop directly outside the hotel made it easier to travel to the airport. I would recommend
Beautiful hotel. Staff are really friendly and nice. The room was modern and spacious for 3 adults. Plenty of loungers by the pool. Hotel is bright and modern. Nice relaxing 3 nights/4 days. Downside, premium drinks and some food options come at an extra charge even though if booking all inclusive and no stacked mini bar. Was surprised to see empty fridge. If they change that I would come again.
Lovely hotel - all areas very clean and staff very friendly. Good choice and quality of all inclusive food options. Drinks also good, machine made cocktails but taste good. Really convenient location, 15 mins from Yumbo Centre. Would recommend if staying in GC.
Tom
เข้าพัก 4 คืน, เมษายน 2025
8/10 ดี
Jeffrey
เดินทางกับครอบครัว
19 เม.ย. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
Great location but parking is a problem! Actually the whole island seems to have parking issues! Use taxi/Uber.
Clean, modern hotel with a nice pool area and very friendly staff. I had the all-inclusive plan and there were a nice variety of drinks included, but not every menu item was included. There was a nice variety of food in the buffet and the cooking stations provided fresh options. The snack bar did not have many choices in the AI plan, mostly toasted sandwiches. Lovely pool area with plenty of available chairs and umbrellas. I enjoyed the hotel and it’s close proximity to the beach, but did not care for the feel of Playa Del Ingles.
Dvöldum hér í 4 vikur og líkaði vel. Allt var eins og við bjuggumst við, nema þessi endalausa bið eftir lyftum. Morgunverður og kvöldverður var fallega fram settur en samt vantaði punktinn yfir iið og sparnaður með svo að segja alltaf svín og kjúklingur í ýmsum útfærslum þó. Þǰónusta til fyrirmyndarmikill hávaði í fullum veitingasal. Allt annað mjög gott.