room was clean just only one towel for two people and no shampoo..room ac is freezing which we loved and very quiet area eventhough it was fully booked...
เข้าพัก 1 คืน, ตุลาคม 2025
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
ผู้เข้าพักจริง
10 พ.ค. 2020
It was nice and quiet it was my price range Housekeeping is nice
เข้าพัก 1 คืน, พฤษภาคม 2020
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
ผู้เข้าพักจริง
5 พ.ค. 2020
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Nice and quiet close to everything you i love store in this office
เข้าพัก 1 คืน, เมษายน 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
10 ธ.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Great Room and price especially during the holidays and seeing the work getting done is awesome can't wait to see the finished rooms
This location is not a OYO hotel, mis advertising on Expedia and they did not do anything to help me change hotels. Drug deals and naked people coming out their rooms. Management could care less, Expedia did not care.. Horrible experience
เข้าพัก 3 คืน, ตุลาคม 2025
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
JD
17 มี.ค. 2020
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Hotel management was horrible room service was horrible they were trying to make me pay a fine for something we didn’t do. I would never stay here again they should be taken off Expedia!
the bathroom was so dirty and the bed is broken every piece of furniture is dirty there was so much noise outside we couldn't change the channel on the tv too it took so long to get one room like 30 minutes bad customer service the worst hotel in san antonio!
Be careful if you're staying here. First of all, the title "River Walk" is a fraud! There's no Riverwalk at all. It's on the highway, we thought it would be by the Riverwalk but it was false. Also even though you pay for Wifi and Cable services you won't get them.
Don't stay here...spend your money somewhere else.
Owner CANCELLED!!! The day I landed in San Antonio, I go in to check-in, I was told only then that my reservation was cancelled!!! At arrival, can you believe that, no prior warning , Nothing!!! I was stranded with having to find a new hotel at that moment. Customer service told me the owner had cancelled me , no reason why, and I would be refunded, which as of now I have not been reimbursed.
They are "remodeling," so there are doors that are busted, appliances sitting in the hallways, boards on windows and doors, the pool is empty, there's a faint smell of smoke around the property (even though the rooms are non-smoking), the furniture looks old, the cable tv is not easy to use (we didn't bother trying), the toilet was dirty, the lights in the room didn't work properly (either you had to wiggle the bulb or the bulb was out), owners are clearly penny pinching everything, there were roaches in the room (and the owner was not phased by it), they have a policy of notifying them within 15 minutes after check in if there are any flaws with your room (be sure to read the contract they make you sign when giving your $50 deposit). The name of the hotel is misleading as it is not that close to the Riverwalk Overall, this is the worst hotel I have ever stayed in.
(1 Star hotel)The clerk had a real bad attitude . I was told I had a 15 min grace period to check the room . Upon entering the room it smelled musty , damp like it hadn't been opened in a long time . It was in very poor conditions , shower looked rancid and the soaps were opened . The TV and cable box looked super low end . I refused the room in less than 15 min and 2 days later I got a "no show" fee . I called OYO customer service and didn't get a refund and I was even denied a supervisor . This was the worst hotel experience ever . OYO is Spanish means "Hole" WORST HOTEL EVER.Do yourself a favor and spend an extra $30 to go somewhere else