Howard Johnson by Wyndham San Antonio/NW Medical Center

Property class: 2.5

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Reviews

6.8 out of 10
At Howard Johnson by Wyndham San Antonio/NW Medical Center, you can look forward to free continental breakfast, laundry facilities and a gym. In addition to a 24-hour business centre, guests can connect to in-room WiFi (surcharge).

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
  • Gym
  • Business services

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About the area

Balcones Heights, a neighbourhood in San Antonio, is home to Howard Johnson by Wyndham San Antonio/NW Medical Center. North Star Mall and Market Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit San Antonio Zoo and Aquarium and Six Flags Fiesta Texas. Looking to enjoy an event or a game? See what's going on at Alamodome or Frost Bank Center. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our San Antonio travel guide
Map
6901 W Interstate 10, San Antonio, TX, 78213

What's nearby

  • A river with a stone bridge, trees with colorful lights, and a restaurant with flags.
    River Walk
    10 min drive - 13.6 km
  • An amusement park with roller coasters, a Ferris wheel, and various rides.
    Six Flags Fiesta Texas
    12 min drive - 17.7 km
  • Wonderland of the Americas Mall
    5 min walk - 0.5 km
  • First Unitarian Universalist Church
    12 min walk - 1.0 km
  • Dellview Park
    19 min walk - 1.6 km

Getting around

  • San Antonio Station
    16 min drive
  • San Antonio International Airport (SAT)
    12 min drive

Restaurants

  • QuikTrip
    18 min walk
  • Chick-fil-A
    11 min walk
  • McDonald's
    16 min walk
  • Whataburger
    10 min walk
  • Circle K
    15 min walk

About this property

Howard Johnson by Wyndham San Antonio/NW Medical Center

  • Hotel near River Walk
  • Consider a stay at Howard Johnson by Wyndham San Antonio/NW Medical Center and take advantage of free continental breakfast, laundry facilities and a gym. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a 24-hour business centre.
  • You'll also find perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • Meeting rooms, smoke-free property and multilingual staff
    • A 24-hour front desk and coffee/tea in reception
  • Room features
  • All 73 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks such as free Internet access.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Separate sitting areas, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per day

Payment types at the property

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Howard Johnson by Wyndham San Antonio/NW Medical Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 10 PM.

Is Howard Johnson by Wyndham San Antonio/NW Medical Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Howard Johnson by Wyndham San Antonio/NW Medical Center?

Self-parking is free at this property.

What time is check-in at Howard Johnson by Wyndham San Antonio/NW Medical Center?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Howard Johnson by Wyndham San Antonio/NW Medical Center?

Checkout is at 11 AM.

Where is Howard Johnson by Wyndham San Antonio/NW Medical Center located?

Located in Balcones Heights, this hotel is within a 10-minute walk of Wonderland of the Americas Mall and Methodist Hospital Texsan. University of Texas Health and Science Center at San Antonio is 2.9 mi (4.7 km) away.

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Reviews

Howard Johnson by Wyndham San Antonio/NW Medical Center Reviews

6.8

7.0

Cleanliness

7.4

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 258 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 156 out of 1000 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Dirty walls. Black mold on mini fridge. Stains on sofa bed. Stains on the mattresses of the beds.
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Dilapidated

We had the suite. There were holes in the walls, door handles were falling off, bed only had sheets, walls had cracks in them.... over all it was very dilapidated. The beds were clean. The staff was friendly. I would not stay here again.
Only sheets on the bed.
Holes in the walls.
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Honestly very disappointed, room are dirty, the bed was horrible, not blanket just sheets, I won’t ever recommend this place…
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Jun 2021
Verified review

6/10 Okay

Liked: Staff & service
ok for the price
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty, Dirty, Disgusting Hotel!!!!

This hotel it's nasty!!! The patio had rolls of old carpet lying everywhere and the parking had trash. We had 3 rooms and they were all dirty, the carpet was nasty and stained, no blankets, the pillows were gross, no towels, we had to go to the office and ask for some, and the toilet was dirty and had stuff in it. Eww!!! We will never ever ever stay at this hotel. It is GROSS!!!!
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged by for a room that I never received upon arrival at the hotel they did not have a handicap room available for me and refused to make any accommodations staff was extremely rude and refuses to do anything about it so I paid for a room that I never got and had to stay at different hotel
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Liked: Staff & service, amenities
Door didn’t lock took a while to fix it! Just people there were so crazy loud all day snd night in room next to us
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
La limpieza estuvo muy mala, la habitación olía muy mal, tuvimos que limpiar y desinfectar y colocar aromatizante para que fuera habitable.
Stayed 3 nights in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
The entire place was not organized. Some of the staff members were rude. Will not be recommending this hotel nor will we be staying there in the near future.
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Bathroom had flies, pipes were leaking and the draining system in toilet was not good
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It looks tropical but it needs some maintenance, the stairs are old and need some maintenance. The room smelled like humid because there is a carpet where the sink is, I imagine the carpet was wet.
Stayed 1 night in May 2021
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
It’s a horrible property, dilapidated doors paint and walls, filthy furniture,rowdy and drunk guests in parking lot with loud music, terrible plumbing fixtures, etc, etc etc etc. I could go on and on but what a dump!!!!!! You advertise free breakfast? Well the serve only coffee, of course we didn’t have it just seeing the dirty cafeteria I will call American Express to refund payment. To all Expedia and prospective guests” stay away from this dump “. You will regret it.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty smells old walked in 2 men arguing over stealing something made me feel real safe went and got my own sheets and pillows this was a last minute thing would have rather slept in my car.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look like the pictures! Very clean and very comfy. Definitely worth your money. 10/10. Overall great experience.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The room with in horrible state, not clean, furniture was horrible to include the bed. The door lock was not working properly. Worst experience I’ve ever had!
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
I liked the pool, I did not like the pull out couch was broke, the micro broken, the drawers broken, room unclean.
Stayed 2 nights in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay go somewhere else

The hotel is run down and outdated and the service is horrible the front desk attendant kept making faces when guests went up like it bothered her to be working. Worst hotel stay of my life
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
I was disappointed that there was no coffee maker in the room. We only had two towels in the room. The room had a strange smell and a lot of small flying bugs in the bathroom. We were sad that there was no breakfast and the pool was closed when other hotels already had the pool opened and free COVID- safe breakfast. This hotel also has no free cancellations... so be sure your plans do t change. Ours did and we ended up staying there anyways. But the safe where very friendly and the cleaning lady we ran into was very kind with a very sweet smile. They are also very honest, we left our iPad and received a call immediately.
Stayed 1 night in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel is still enforcing COVID measures. My wife and kids like to enjoy the swimming pool but they are closing it 2 hours early and jacuzzi does not work. Free breakfast is another thing we look for in a place to stay, they are serving a bean with cheese burrito with cookies and a bottle of water in a paper bag. Disappointed.
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Great price BUT very unkept our room had mold in the restroom, carpet was so dirty our feet got stained. Overall bad experience and this place is located in a good area unfortunately it’s been let down.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I loved the overall security of the area. After 10PM you can only come and go one way. What we were dissatisfied with was there was so much cosmetically that needs to be addressed (cracks in the walls, tape and bedding needs to be fixed. The pull out bed had holes in the mattress, the springs that were supposed to hold the mattress up were broken so our son had to sleep on the floor, there was small sugar ants in the restroom. Over all the customer service was great.
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is old and not the best conditions. They have lobby furniture with tape, room doors security are questionable, my mattress in sofa bed was torn, carpets are old and hotel has glade plug ins to hide the old mildew smell. The hotel does not serve breakfast as listed under properties amenities. Idk where I can post pic but definitely a disappointment of a hotel, the staff was friendly and they do try to keep hotel clean.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

The hotel was supposedly a smoke free suite, but once we got to our room it smelled so much like smoke. The room temperature felt so humid and the bathroom floor was so so sticky. The furniture is so old.
Stayed 1 night in Jun 2021