Diária caríssima, nos enviaram pra um quarto que não condizia com a foto do que reservamos, as paredes do quarto nem estavam todas pintadas , e não tinha quem aguentasse ficar no quarto pq o banheiro tinha um odor insuportável, reclamei e eles só disseram que não tinha outro quarto para nós.E ainda cobram 8.500 pesos por pessoa e por noite , que de acordo com eles é um seguro do hotel .Escolham outro hotel, tem muitos bem localizados e que vale a diaria que vc paga.
The room was nothing lile what we booked on the site. We booked a room with two queen beds, recieved a room with a single doble bed. The room is fine for one night, but not for an extended stay.
A estadia foi ótima! Os funcionários são atenciosos. Café da manhã excelente e farto e o quarto grande e confortável também. Se o hotel tivesse água quente no chuveiro teria sido mais agradável (a maioria dos hotéis em san Andrés são assim). E o hotel cobra uma taxa que chama taxa de segurança (me pareceu uma maneira de cobrar a mais já que na ilha não são cobrados taxas de imposto.) muito bem localizado! Perto de todos os pontos turísticos.
We did not like the room because the bed was very old and noisy,
Water from the shower leak on the floor, the air conditioning stop during the night, at breakfast the preparation of the omelets was very slow because they were not set up inefficient, the food was very limited.
In general we had a good stay. Locatios is good. Bed was very comfortable, however, the duvet did not have a cover. This is not hygienic at all. Also, only one towel per person is available. This means that you have to dry your whole body, from face to feet with a single towel. They were changed daily. We found very helpful that we were able to leave our suitcases at the hotel after checkout. Also, one towel x the swimming pool is provided which is great. The swimming pool and its whole area is not clean. Breakfast is buffet but not to our taste. I think that they should reduce the amount of bread and introduce croissant, proper coffee made from espresso machine, proper bread. The air conditioner in the room was working but the temperature could not be regulated. Settings did not work and it was either too cold with the air on or too hot with no air. There was a hair dryer in the toilet which was good and a small fridge and tv in the room. Wifi available in the room even if automatic connection is not. Curtains were heavy and allowed a nice sleep in the morning. Plenty of hangers in the closet.
M
เข้าพัก 3 คืน, กุมภาพันธ์ 2023
4/10 แย่
Terry
เดินทางเป็นกลุ่ม
12 พ.ย. 2022
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Location of property was excellent. Check-in was horrible it took and hour before we received a key to the room.
I like the fact that was ocean view. I don’t like the noise and lock of noise insulation in windows. The staff wasn’t accommodating at all. The pool area was poor