"This is the third time of our family vacation.we always get several rooms for our family trip.
As a premium member staff extended our check out time to 12 pm. But they did not transfer it to thr morning staffs . Ending up rushing ourselves.
We love roof top swimming pool.there but one guy was not attentive. Did not check out guests' swimming cap. ( Regulation is requiring swimming cap or ball cap) Not give away towels....
But most of service was good. "
"It was clean and the staff are professional and very friendly and helpful. COEX mall is within walking distance, along with other places. Loved this place! I even got some welcome goodies from them, along with some water and snacks!!!"
"Perfect stay for my business trip in Seoul near EL Tower conference center. Clean and silent room, comfortable bed, very good breakfast, fitness room for active relaxing. Climate control also worked perfect during these hot days. Very friendly staff. Next time again. "
"We enjoyed our stay at Oakwood Premier Coex very much. However, there was 1 thing that the hotel needs to improve very much is the manner of the concierge at the drop-off counter. On the evening of Feb 13, our taxi got lost and we asked the guy at the counter inside the lobby (not the outside one) to talk on the phone with the driver, not only didn't he do anything, he yelled at the taxi driver and hung up. He also asked harshly at us why we booked a taxi via an app instead of the ordinary...
"My family and I enjoyed our stay. The decor was modern and clean. They brought water bottles to our room every day which we really appreciated. It was nice to soak our feet together in the tub after walking and sightseeing all day! "