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"I had a wonderful stay at this property. The view was absolutely breathtaking and one of the highlights of my trip. The staff was excellent—friendly, professional, and always willing to help with anything I needed. They made me feel welcome from the moment I arrived. I would definitely recommend this property to anyone looking for a relaxing stay with amazing scenery and outstanding service."

"Excelente servicio"

"¡Gracias por todo! ¡Todo con la estadía estuvo espectacular!! Volveremos con amistades y familia. Cayey esta hermoso. ¡Nos encantó!"

"I love the size of the room the staff was awesome the thing I hated was mildew smell it smells like mold inside the room I don’t know what happened in there I was worried the mold smell was going to stick to my clothes or give me some kind of illness cause of my asthma they should go to the rooms and find out what is causing it.It is noisy course of party’s but that was not my problem was returning to my mold smelling room"

"No lo recomendaría. Está muy descuidado. Ventanas rotas, pisos manchados, techo de la habitación terrible. Cuando uno sube las escaleras hasta la lámpara está rota. Necesita una limpieza profunda hace mucho tiempo. Creo que nunca han lavado las ventanas."

"Hotel muy bonito, decoración"

"Serena's Boutique Hotel is a magical place. From the moment you check in, you feel a sense of peace & tranquility. Our patio/sea view room was spacious & comfortable with a large bathroom. The view from the patio was dreamy. By day, it was lush, mountainous beauty & by night it sparkled with the pretty city lights. We were spoiled with a delicious homemade breakfast every morning & enjoyed one very special traditional Puerto Rican homecooked dinner during our stay. My teens enjoyed the...

". Excellent location, the hotel is suitable for the price. Excellent air conditioning, excellent hot water, clean bath and bathroom. It needs staff available at night, and I suggest adding some security staff. The TV must be updated with Smart TV."