The staff were truly kind and helpful throughout our stay, and the self check-in process was smooth and very convenient — definitely a great feature.
That said, there were a few aspects that didn’t quite meet our expectations. The heater wasn’t working properly on the first night, switching on and off frequently, which made it a bit difficult to sleep comfortably due to both the cold and the noise.
The minibar is quite small — we couldn’t even fit more than one regular water bottle inside, so it’s something to keep in mind. The shower could have been better as well, and breakfast felt quite limited. While there was a Nespresso machine available, a proper espresso option would’ve been nice, especially in Italy.
It’s also worth noting that the parking isn’t private — it’s in a public plaza right in front of the property, so keep that in mind if you're arriving by car.
All in all, there were some lovely elements to our stay, especially the hospitality and check-in process, but a few improvements to comfort and amenities would make the experience much more enjoyable.
