โรงแรมใกล้เซนต์ แมทธิวส์ สเตชั่น ช้อปปิ้ง เซ็นเตอร์, Louisville

"yes"

"Staff went above and beyond with gracious hospitality and attention to detail. Rooms were immaculate and comfortable. Thank you!"

"Comfortable stay with excellent staff. "

"The front desk person was not friendly, and not helpful. We had a dinner that was suppose to be deliver"

"I was in a crunch for location. This hotel suited my needs. I was told upon check in they would only clean the room once every 3 days. Not ideal, but nothing I couldn't deal with. However, I checked in Tuesday and by Saturday, I had not had one cleaning service if even to refresh towels. I did ask to make sure they would come on the 3rd day but that didn't happen. It seems they are short on staff. I did request more towels and was able to go to the front desk to collect it. Also, the side...

"I enjoyed my stay it was a cute hotel near the express way for drivers but also walkable to many restaurants near by for those that don't drive .If your staying like for 3 days it's good.They do have free coffee and juice and early morning have small muffins.The staff was nice and funny like I said no problems there now it could use a little touch up here and there but nothing to bad ..the walls are thin so guessing no instalation so can hear people moving around that the only problem I had was...

"Room was dirty (stain on carpet, dresser drawer falling off tracks, tv non-operational). "

"Clean and friendly staff! "

"Our stay at this Hotel was amazing. From friendly service going above and beyond expectations to be helpful, to rooms that were modern, clean and welcoming and a good breakfast selection. I absolutely recommend this hotel and supervisor Karen ;-) A life saver!"

"Would stay again. Clean and comfortable in a great location. "

"There are NO STAFF ON SITE. I was on tour, which means we often check in after midnight, after a show. It terrified me to arrive at the hotel to find that I needed a security code to gain entrance, a code that was buried deep within several looooong messages from the hotel. At 3am, I am standing outside on an empty street, with no eye witnesses with thousands of dollars of gear, stressed because I couldn't find the check-in code. I messaged customer service and NEVER heard back until they...

"Friendly- clean"

"Great place near quite a few shops and restaurants. Close enough to downtown. Breakfast was nice and everyone was very welcoming."

"I would stay there again "

"The rooms were clean, the beds are comfortable, and the breakfast was fresh and hot!! "

"Everything was great "

"Stay was great. We had an issue with the toilet handle and they fixed it right away. Our room was taken care of while we were gone and everything was ready when we got back."

"The sweet woman at the desk was amazing. I cannot remember her name however she has been there for several years. She is a middle-aged, black woman. She is the very best. She deserves a raise."

"Great staff"