Hôtel Le Relais Saint Jacques, by the sea, offers travelers a comfortable base with free in-room WiFi. Guests start their day with breakfast before exploring the coastal area. Convenient bicycle parking is available for those who prefer two-wheel adventures.
Located in Saint-Jean-de-Luz, Hôtel Le Relais Saint Jacques is near a train station and near the beach. Port of Saint-Jean-de-Luz Ciboure and Port de Saint-Jean-de-Luz are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Biscay and St-Jean-de-Luz Beach. Looking to enjoy an event or a game while in town? See what's happening at Stadium Gal or Stade d'Aguilera. Spend some time exploring the area's activities, including golfing. Visit our Saint-Jean-de-Luz travel guide
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
What's nearby
Maison Louis XIV
3 min walk - 0.3 km
Church of St-Jean-Baptiste
3 min walk - 0.3 km
St-Jean-de-Luz Beach
5 min walk - 0.4 km
Maison de l'Infante
5 min walk - 0.4 km
Port de Saint-Jean-de-Luz
6 min walk - 0.6 km
Getting around
Saint-Jean-de-Luz Ciboure Station
1 min walk
Biarritz (BIQ-Pays Basque)
21 min drive
Restaurants
Le Majestic
4 min walk
Kako Etxea
2 min walk
La Grillerie du Port
2 min walk
Le Bobby
4 min walk
Le Komptoir Des Amis
2 min walk
About this property
Hôtel Le Relais Saint Jacques
Hotel by the sea
Hôtel Le Relais Saint Jacques provides everything that you need. Stay connected with free in-room WiFi.
You'll also find perks such as:
Buffet breakfast (surcharge), bike parking and luggage storage
A lift and a front desk safe
Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hôtel Le Relais Saint Jacques feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with free toiletries and hairdryers
Flat-screen TVs with premium channels
LED light bulbs, electric kettles and daily housekeeping
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
Offsite parking available (EUR 20 per day); reservations required
Limited on-site parking (max 1 space per unit)
Food and drink
Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 12 for adults and EUR 12 for children
Things to do
Bicycle storage
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible public bathroom
More
At least 80% of food locally-sourced
Double-glazed windows
Reusable cups
Room amenities
Bedroom
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Air conditioning
Desk
Free local calls
LED lighting
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
Nearby parking fee: EUR 20 per day (164 ft away)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz
Frequently asked questions
Is Hôtel Le Relais Saint Jacques pet-friendly?
Yes, Hôtel Le Relais Saint Jacques allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Hôtel Le Relais Saint Jacques?
As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Relais Saint Jacques on 16 Mar 2026 start from ฿2,681, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hôtel Le Relais Saint Jacques?
Limited spots are available.
What time is check-in at Hôtel Le Relais Saint Jacques?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Hôtel Le Relais Saint Jacques?
Checkout is at noon.
Where is Hôtel Le Relais Saint Jacques located?
Situated by the sea, this hotel is within a 5-minute walk of Maison Louis XIV, Church of St-Jean-Baptiste and Maison de l'Infante. Port de Saint-Jean-de-Luz and St-Jean-de-Luz Beach are also within 10 minutes. Saint-Jean-de-Luz Ciboure Station and Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) are within a 2-minute walk.
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Reviews
Hôtel Le Relais Saint Jacques Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The location was excellent. It was right across from the train station and very short walk to the beach, shopping, restaurants, etc. The staff was very helpful and the room was great. Thank you.
A really nice hotel in St-Jean-de-Luz located directly across the road from the train station. Very convenient for visits to the area. Minutes from the beach, Les Halles food market and the Old Town..
The reception was friendly and all my needs were accommodated with a smile.
Thanks.
Great wee hotel directly opposite railway station and bus stops. Lovely clean safe area close to shopping , restaurants, market and beautiful main square..
The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible.
The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Janice
Stayed 2 nights in Jul 2023
10/10 Excellent
Ian
2 Oct 2024
Liked: Amenities
Very Helpful and considerate. The Hotel was charming and spotless
Loved this hotel. Very helpful and friendly staff. Great location. Located across the road from the train station, so need for a car. Two minute walk to the centre of town restaurants and cafes. Short stroll along port to beach. Will go back there.
The hotel is across the road from the train station which was very convenient. The room was a bit small but very clean. The hotel is close to so mean wonderful restaurants.. If we go back to.
Saint John de luz.we will definitely stay here again
The location of this hotel was perfect. We were rail travellers so a hotel opposite the station was ideal.
It was very easy to walk into the town and there were many lovely restaurants and bars.
The staff were friendly, helpful and accommodating.
Our room on the top floor was lovely with views over the water and surprisingly quiet given the location.
The bed was comfortable, the room and bathroom clean and well serviced. An ideal short stay!
The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
Excellent location close to public transportation (bus, train etc), shopping and restaurants! Walkable distance to the beach, and nearby town Ciboure. No need for a car at all, we took buses to Bilbao, San Sebastián Spain.
Little choice at the hotel breakfast (wish there were fresh fruit), but staff prepared scrambled or sunny side up eggs upon demand. Overall I will highly recommend this hotel.
The property is extremely conveniently located. It is right on the edge of the old city and everything is a 5 to 7-minute walk. It's also directly across from the train station on a very busy street. If you keep your windows closed it's relatively quiet. But if you open your balcony doors, you're going to hear all the noise from the street. Air conditioning worked well. Kept us comfortable. Being across from the train station is very convenient for arriving and departing. Place is clean and well kept. The room is small but very serviceable. Everything is nicely maintained. The shower is very good. Doesn't have much in the way of charm, but it has a lot of other conveniences.
Chambre spacieuse, confortable, bien insonorisée, très bien équipée : grand placard, bouilloire, frigo, coffre-fort.
Grande salle de bain, douche dernier modèle, grand lavabo (un néon ou un spot sur le miroir, ou un petit miroir grossissant serait un bon plus, cependant).
Petit déjeuner suffisant et varié (la viennoiserie était particulièrement bonne), disposé dans une jolie salle bien décorée.
Je ne sais pas si la température était réglable, mais il faisait trop chaud dans la chambre l'après-midi et soir.
Le personnel était aimable et toujours prêt à rendre service.
GILLES R
Stayed 2 nights in Oct 2025
10/10 Excellent
Philippe
28 Aug 2025
Parfait
Très bon emplacement, personnel agreable et bon confort !