โรงแรมและที่พักในแซงต์ฌองเดอดิเยอ

"Staff had no idea about our reservation. Couldn't find it apparently then suddenly found it. They tried to give us a room (we booked a chalet), I declined that and showed the reservation. Then they couldn't find keys for the chalets (about 30 minutes of having no idea what was happening). Then they told me that I can use the chalet with no key, locks from inside. Which meant that someone basically had to stay in the chalet if we wanted to leave. All pretty sketchy. They were also kind of rude, I...