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"I've never been to a hotel with no fridge in the room I was disappointed"

"The room was very clean and the staff was nice but $20 for the breakfast buffet felt like highway robbery, and since when did we start having to pay for paying for parking when staying at a Hotel? I think all of these things should be part of the stay."

"The hotel staff were extremely friendly and helpful. The location is convenient and the price for our budget. Would definitely stay again!"

"Didn’t know what to expect - as frequent travellers to New York for Broadway we favour location over most things but this hotel had it all. People were all fantastic, friendly and caring, great rooms clean and well kept, ideal for Broadway and Times Sq/Midtown. Also a really good restaurant on site. The only down side we experienced is that we tried to go to the rooftop bar for a night cap - my mum is a bit unsteady on her feet, and they would only seat us at the bar, despite there being...

"better welcoming front desk staff. door guards were very friendly"

"No tiene un buen restaurante, su servicio limitado, las habitaciones muy bien"

"Personnel accueillant, gentil, serviable et accommodant"

"Very nice and clean room, great location"

"Pros: good location away from time square. Fancy lobby, French bakery coupons, cleanliness good but does need deep cleaning. Cons: no fridge, coffee/tea in room, there’s no included breakfast ($10 coupons given for the cafe next door), no toothpaste in room (was told to go buy one as hotel is out of toothpaste)."

"Very nice place to stay!"

"Staff is always nice. Elevators are slow and one was down. Ice machines did not work, tried 4 floors before going to front desk. Furniture in lobby stained and dirty. Towels are old and torn. They were so worn they needed to be labeled rag. The location is superb"

"Bed was clean, the bathroom shower had some dirt in the tub and in the floor. My issue was the $45 per day “incidental fees”. I don’t recall reading that in the contract but it was paid as expected. I would rate the place a B. I did not use the bar or restaurant but it was clearly a popular place"

"The staff are very helpful and great with providing information about public transport and the surrounding areas."

"The property was very nice. Convenient to the Subway and restaurants. The lobby was very spacious and the bell staff were very helpful."

"Good"

"Everything was great"

"Great location. Nice to have the discounted parking validated by the front desk."