Travelers find a peaceful retreat near Sapa Lake with a garden setting, on-site dining options, and comfortable spaces to relax after exploring the region
Catcat Garden House sits close to Sapa Lake, providing a quiet retreat with its garden and terrace spaces. Guests can enjoy meals throughout the day at the restaurant, sip drinks at the bar, and stay connected with WiFi available in their rooms.
Reviews
7.07.0 out of 10
Good
Popular amenities
Pet-friendly
Parking included
Free Wi-Fi
Restaurant
Bar
Laundry room
Sign in to view eligible discounts and perks. More rewards for more adventures!
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 1 January 2023 to 31 December 2023 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets stay for free
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
We should mention
This property does not have any lifts
Frequently asked questions
Is Catcat Garden House pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Catcat Garden House?
Self-parking is free at this property.
What time is check-in at Catcat Garden House?
Check-in begins at 1 PM.
What time is check-out at Catcat Garden House?
Checkout is at 11 AM.
Does Catcat Garden House provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A per person fee applies.
Where is Catcat Garden House located?
Situated in Sa Pa, this hotel is within 1 mi (2 km) of Cable Car Station Sapa and Sapa Lake. Sa Pa Square and Sapa Museum are also within 15 minutes. Sapa Station is 10 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel itself was nice, had a great view from our room with private balcony and simple breakfast. What let this hotel down was the 2 staff we were in contact with! First of all, the reception is not 24 hours as advertised...they close at 9pm. We arrived by bus from Hanoi at 9:10pm and the hotel was already locked with lights off. After wandering around lost for a while, another guest heard us and helped us find the owner to let us into our room about 1 hour after we arrived! I had already booked and payed for this hotel so they knew that we were arriving that day. We were shown our room but were never checked in or out or given any details such as wifi password etc. We stayed 2 nights and the room was never cleaned or the water replaced as advertised. The floor was dirty before we arrived. At breakfast, we were misled by a second staff member. When we sat down we were offered a menu, i asked is there no breakfast which she replied yes we will get it for you. As we were waiting they asked if we wanted juice or coffee...so we got 2 juices. At the end however the owner approached us saying we had to pay for the drinks. We assumed as 'breakfast' was included we would not have to pay..this was very dishonest!
Note: it wasnt an issue for us but just know its a 15 minute walk uphill to Sapa town where the restaurants are. The hotel is one of the last on the road overlooking Cat Cat Village so it is dark/quiet and far away from town but still felt safe.
Verified traveller
Stayed 2 nights in Apr 2019
Verified
8/10 Good
เธเธดเธ
7 Sep 2018
Liked: Cleanliness, staff & service
เธงเธดเธงเนเธฃเธเนเธฃเธกเธซเนเธญเธ family เธชเธงเธข เนเธเธฅเธฑเธเธเธฑเธ cat cat village
O hotel fica bem localizado para quem gosta de paisagens bonitas e local sossegado. A vista do quarto รฉ fantรกstica. O hotel, os quartos, banheiros e o restaurante, no entanto, sรฃo bem simples, com serviรงos e alimentaรงรฃo limitados. A cortesia dos atendentes compensa em parte a simplicidade do local.
We had a lovely stay at the Cat Cat garden hotel. Elena was so great. She gave us lots of information on things to do and her food is excellent! The rooms were large and had the most amazing view. She even gave my 8 year old daughter a birthday gift. We can highly recommend this hotel. Nice to be a little outside of sapa but close enough to easily walk in if needed.
La vue de l'hotel est magnifique mais nous avons ete tres decu de l'รฉtat des lieux et surtout, de la propretรฉ. Dommage car l'accueil รฉtait chaleureux et la nourriture respectable.