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"Friendly, helpful staff, lovely old building"

"Staff very friendly and helpful. Evening meal great. Pool area/amenities disappointing. A little tired; steam room nonexistent. Saunas squashed into a corner between toilets and showers (in separate male/female cloakrooms) extremely uninviting!!!!"

"Lovely hotel large comfy rooms ,pillows nice and bouncy tea ,coffee and biscuits in the room nice products in the bathroom , very clean hotel only cold buffet breakfast due to a gass cooker problem but directed to the george for a cooked breakfast which was perfect would definitly book again."

"Had a great stay at the lookout. Some of the decor is a bit dated in places. But when it was done was done to a very high standard so has worn well. The hotel has benefit of parking which is charged at £10 a day. This compares well to costs of public car parks in Rye. Definitely worth it for the convenience. Room was large and airy and well cleaned. Will be bsck"

"We had room 17- a review of this room last September was awful. If accurate it has now been improved as it was comfortable and we had no issues with it. All staff were very good - friendly and efficient.Breakfast was excellent. Ample parking at front of property . Grassy area at back alongside the river with sitting area was very nice. Position of hotel is great with a short walk straight into Rye which is a lovely town with many places to eat - lovely old pubs and interesting buildings. Lamb...

"Limited breakfast menu Room was cold The fire door was left open in room Bar was shut so couldn’t get no drinking water for coffee or tea in room Placed felt tried "

"Me and my partner stayed at the Mermaid in over the May Bank holiday. We stayed in room 19, which was a great size and clean. Staff were really friendly and breakfast was very tasty. Would definitely recommend this hotel when staying in Rye."

"5 stars goes to the staff at The Kings Head, they were all so kind, friendly and helpful. The food was also fab, good choices and the breakfast was great. "

"This is easily the best hotel in Rye, and, in my opinion, one of the best I have had the pleasure of staying at. Like many hotels the food was excellent, the service was excellent the rooms are beautifully decorated and the simple things like having a decent shower or bar are so well catered for. What sets this apart is the vibe of the place, you can feel the history, You can feel the culture that has been created in the team, who really understand customer service. From my first interaction...

"Clean, everything you need, walking distance to beach, nice and quiet. Would be 5 star except sofa smells, plant overgrown on entrance to property and back door very stiff and hard to lock. Lovely little estate of pretty houses"

"I was disappointed with this stay. For the amount of money it cost, the caravan was not clean, was overcrowded and needs a lot of smarting up. You had to pay extra to have bedding which I think is unreasonable, particularly how much it cost per night anyway. Communication with the host was fine but not great. Unfortunately I won’t be recommending or returning to this property. "