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"Ideal for what we needed it for the night before our flight. Friendly staff, convenient location with easy access to airport"

"Does everything I need it to do"

"Great room.. lots of space. Fab gym to get a workout done. Aircon bliss. Beds so comfy. Lovely staff"

"The hotel staff were kind and accommodating! The hotel decor was questionable. The elevator (lift) was tiny, the halls are very dark and narrow! The room was clean, however there were several dead bugs (bees) on the window sill. We did not eat there so I can comment on the food! Transportation to and from the airport is 5 GBP per person each way! Bus was close to schedule but rarely on time. I think that the next time we visit London we’ll stay in London instead of Gatwick."

"Clean facilities, good AC. Ideal location on bus route. Meals were good, dinner and breakfast. Monica was very helpful. We travelled on to take a cruise and was able to store items until we returned."

"Lovely staff and amazing service! Will come again."

"Friendly staff - great hotel for a quick stopover"

"We chose this hotel because it was good value. Check-in was quick and, when we found our first room hadn't been cleaned properly, reception moved us immediately without any fuss. Unfortunately, the first room contained rubbish, a towel on the floor, and an unclean bathroom with an unflushed, stained toilet. The spa was disappointing. The hot tub was the highlight, but we were charged extra for towels and £5 for a locker, which wasn't made clear. The pool was very shallow, and the sauna and...

"Absolutely terrible facility wasn’t too clean. No one at the front desk had to look for the receptionist absolutely terrible."

"Très belle chambre et située près de l'aéroport. Il n'y a pas de service de navette mais avec un transport en commun ça se fait facilement."

"Didn’t get offered our VIP perk. Did ask for late checkout and it was offered which was great but housekeeping came in without knocking. Reported TV didn’t work and no-one came to fix it. Breakfast manager was v grumpy. Mixed bag but would probably would use again!"

"Very nice place to stay. Thank you"

"Clean and comfortable rooms . Wonderful breakfast . Staff were all very friendly and happy. We were extremely happy with everything about the hotel and position"

"A great one might stay before our flight. Really lovely staff , very helpful. Comfortable and clean . Would recommend. Also 5 minute walk to North terminal was amazing!"