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"Some of the room amenities are not there "

"Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. "

"Nice getaway . It’s a perfect place for renewal. Not easy to get to however."

"What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time! The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to. I would stay here again. "

"The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume."

"There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed "

"Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’...

"Home away from home "

"Not the same location we stayed in before. Far inferior. Pictures are not of this property. Room was significantly smaller. It was next to a common area where other guests sat and talked until 0300."

"Love staying here! The customer service is top notch. Highly recommend getting a spa treatment. Natasha was amazing. Will definitely be back."

"Old school no elevator for family with kids "