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"We loved this hotel! Quiet room, comfortable bed/pillow, great location, and amazing staff! Breakfast was outstanding as well! "

"Excellent hotel in the heart of the city next to tram station and close to the train station that connects to all major cities in Italy. Nice clean well appointed rooms with amenities - water, mini bar, toiletories, tea / coffee maker. True to its name the Social Hub is buzzing with life, live events, friendly and conversational staff. The hotel is in the heart of the city with gorgeous views. The rooftop bar and pool with a view of the duomo are the highlights of this hotel. They have an excellent rooftop gym too with a view of the city and duomo. Very happy with our stay here! "

"Great location. Nice accommodations. Friendly/helpful staff. Excellent food. Would definitely stay again."

"Large room and decent facilities. Like that there were 2 sinks, 1 inside the toilet area and 1 in the main room. Shower was large, had a bench that would be great for older guests and those with restricted mobility particularly. Bed was very large and comfortable. Room temperature was adjustable and well controlled. Hotel is not far from the station which is really handy for those interested in taking daytrips around Italy by train like we did."

"Staff was great. Food and drink also great. Shuttle worked well getting to and from hotel to Florence. Loved walking the beautiful and spacious grounds."

"This hotel is in the center of Florence. You are able to get to all destinations by foot. If you have a rental car, you actually have to pull up in front and they will pick up the car and valet it for you. The only downside is my room didn’t have any air-conditioning so it was a little hot and stuffy at night besides that I would definitely stay here again."

"If you like traditional, charming, unique and personal touch, then this is your place. You are greeted by your name every time you enter the front door. They have staff taking care of all your needs. It’s nice to be away from the hyper modern non personal touch world for a few nights. I highly recommend !"

"Eggs were too wet, everything else great. At times air conditioning was on 23 but room was cold - seemed difficult to regulate Would be so nice if swimming pool was heated or if there was a hot tub"

"Bed was horrible. Mattress slips from top of the bed. We were not given one single matress"