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"Good staff and excellent restaurant. Room was very large with comfy bed and large walk in shower. Enjoyed our two night stay."

"Room could have been cleaner . En-suite door , skirtings and towel warmer really needed attenrion"

"Room very clean, staff were superb. Close by plenty of other attractions"

"The staff were very welcoming and friendly. The room was beautifully appointed and the hotel was in a great location. We're looking forward to staying there again,"

"Lovely and clean room. Staff are very helpful and pleasant. "

"Staff were excellent and the building is beautiful. I have a young toddler and they really took care of us and made us feel welcome"

"The room was clean, the staff were polite, friendly and helpful. The setting is wonderful as are the amenities."

"This was just a one night stay, I was impressed by the the friendly staff, the room and facilities available. Breakfast could not faulted...best I've had for a while. Happy Guests Indeed - Thank You "

"Customer service "

"Nice & Tidy, clean and comfortable, very helpful staff"

"Very well positioned for access to Worcester, Malvern, Ledbury etc. All staff really friendly. Breakfast was fantastic in terms of quality quantity and choice. Had meal in restaurant one night which was excellent. Room was good size and decorated nicely. Wouldn't hesitate to return "

"Just what I needed a hot shower and a clean bed very quiet PERFECT "

"Lovely stay, lots of character and fantastic breakfast. Parking tight but suitable"

"The only criticism is the shower which was tiny and had awful water pressure. "

"Nice homely private hotel in a quiet part of town. The room was clean and spacious and nicely furnished. We liked the breakfast and the staff were polite and helpful. We would happily return!"

"Second visit stayed 2 nights this time and found very comfortable very good service especially Angela in the morning with breakfast friendly and efficient "

"A nice, clean hotel. Very quiet and peaceful. Friendly and approachable staff. Meals were very generous, filling and delicious! Breakfast was a mix of continental and cooked so it set us up for the day. Would love to come back."

"Staff very helpful, clean room & lovely bathroom, very quiet & peaceful, excellent food"

"The staff were wonderful. Really welcoming. This is a well run hotel by people who care. On reception staff that look straight up with a smile as you arrive. This is sadly lacking in so many hotels these days so great to see. "