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"Room very clean and comfortable, polite staff, good gym"

"部屋は広く､スーツケースを広げても全く問題ないが、鍵がかかりづらく、また隣ではなく向かいの部屋の開閉の音が気になった。今回は立地第一条件だったので、満足だが、狭い階段の上り下り､スーツケースを持っては大変だった。 部屋の設備としてティッシュくらいは置いてもらいたい。"

"Such an amazing beautiful place staff are so friendly and welcoming breakfast was plentiful lots of choice and all fresh "

"Clean room, nice bar, enjoyed my stay "

"Yes nice place, decent all round. "

"Hotel met our needs + nice being able to use health club facilities."

"Very central easy to find. Good accomodation "

"The room was very clean and tidy. On the booking it didn't say there breakfast, but when I got into the room there was a lovely breakfast bag. The car park was small but was adequate. I would recommend it to anyone who would like to stay there. Also the staff were very helpful "

"This was a great place - room clean and warm with comfy bed and all the home comforts. Both pub and restaurant had welcoming atmosphere - friendly staff and lovely food. "

"The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool...

"Lovely position by the river & close to all local amenities. Staff friendly & welcoming."

"Room quirky but nice. Staff very helpful. Food and beer good."

"top quality breakfast, good sized room, nice and quiet, friendly staff. "

"great breakfast"

"Great vegetarian and plant based options for breakfast. Kids play area in the restaurant, keeps them occupied. Room was nice size for a family of 4."

"Staff were lovely as always. Everything nice and clean as usual. Stay here every time in Norwich.x"

"Very friendly and helpful staff, good bed, huge room "

"We enjoyed our return visit, thank you!"