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"Clean room. Room wasn't ready at check in. Made us wait while they figured it out. "

"the room was OK and the limited staff were run off their feet and not answering the telephone when dialing from the room to reception. The dinner to our room was only mediocre for the price. very narrow corridors to the rooms. Booking in was slow and long winded considering that we had booked well in advance."

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"Best spot on Lake Rotorua. What a view. With 5 star service. "

"Absolutely lovely spot- quiet, peaceful with tremendously well planned and tended gardens! The fragrance of gardenias and jasmin is heavenly . Secluded hot tub was perfect. "

"great stay, very good location. "