Pukaki Holiday Apartments combines comfort with practical amenities. Guests can enjoy meals at Aroma Cafe before relaxing on the sunny terrace. The property provides in-room WiFi for those who need to stay connected while visiting the area.
Located on a lake, Pukaki Holiday Apartments is in Inner City neighbourhood and is connected to a shopping centre. Blue Baths and Polynesian Spa are local landmarks, and the area's natural beauty can be seen at Whakarewarewa Thermal Reserve and Rainbow Springs Kiwi Wildlife Park. Sir Howard Morrison Performing Arts Centre and Matariki Hangi & Maori Cultural Performance are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Rotorua travel guide
This aparthotel features a restaurant, a coffee shop/cafe and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-in and barbecues. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with satellite channels and Netflix provide a bit of entertainment. Housekeeping is available on request.
Pukaki Holiday Apartments offers 4 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and DVD players. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered on request and change of towels can be requested.
Daily English breakfast available 7:30 AM to 1:00 PM for a fee: NZD 25 for adults and NZD 25 for children
A coffee shop/cafe
A restaurant
Bedrooms
Bedsheets provided
Rollaway/extra bed: NZD 50 per stay
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Shower/bathtub combination
Toilet paper
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
42-inch flat-screen TV with satellite channels
DVD player
Netflix
Outdoor areas
Balcony/patio
Barbecue grill
Terrace
Laundry
Laundry facilities
Washer/dryer
Work spaces
Desk
Comfort
Air conditioning
Fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Change of towels on request
Guidebooks
Housekeeping on request
Iron/ironing board
Location highlights
Connected to a convention centre
Connected to a shopping centre
In a shopping district
In the city centre
On a lake
On the Strip
Things to do
Fishing nearby
Horseback riding nearby
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
3 floors
4 units
Access via exterior corridors
Built in 1980
Housekeeping (on request)
Individual decor
Individual furnishings
Soundproofing
Towels (changed on request)
Traditional architecture
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 60
Special check-in instructions
Guests will receive an email with special check-in instructions and an access code prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 50 per stay.
Cots (infant beds) are available for NZD 25 per stay
Payment types at the property
Important information
Optional extras
Fee for English breakfast: from approximately NZD 25 for adults and from NZD 25 for children
Late check-out fee: NZD 60 (subject to availability)
Crib (infant bed) fee: NZD 25 per stay
Rollaway bed fee: NZD 50 per stay
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Pukaki Holiday Apartments Apartment Rotorua
Pukaki Holiday Apartments Apartment
Pukaki Holiday Apartments Rotorua
Pukaki Apartments Rotorua
Pukaki Apartments Rotorua
Pukaki Holiday Apartments Rotorua
Pukaki Holiday Apartments Aparthotel
Pukaki Holiday Apartments Aparthotel Rotorua
Frequently asked questions
Is Pukaki Holiday Apartments pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Pukaki Holiday Apartments?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Pukaki Holiday Apartments on 15 Mar 2026 start from ฿3,907, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Pukaki Holiday Apartments?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Pukaki Holiday Apartments?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Pukaki Holiday Apartments?
Checkout is at 10 AM. Late checkout is available for NZD 60 (subject to availability).
Where is Pukaki Holiday Apartments located?
Located in Inner City, this aparthotel is steps away from Government Gardens, Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre. Eat Street and Tamaki Maori Village are also within 5 minutes.
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Reviews
Pukaki Holiday Apartments Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
10
Location
7.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 11 out of 29 reviews
10 - Excellent
11
Rating 8 - Good. 6 out of 29 reviews
8 - Good
6
Rating 6 - Okay. 7 out of 29 reviews
6 - Okay
7
Rating 4 - Poor. 4 out of 29 reviews
4 - Poor
4
Rating 2 - Terrible. 1 out of 29 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Verified traveller
19 Sep 2024
Liked: Cleanliness, room comfort, communication
Excellent Rotorua Stay
Very nice stay at the central of the city. Very conveniently located neat i-Site and with many useful appliances in the apartment.
Verified traveller
Stayed 4 nights in Sep 2024
8/10 Good
mila
25 Apr 2024
Liked: Property conditions & facilities
Accessible to the shops and I feel safe ,it’s very near the police station
mila
Stayed 2 nights in Apr 2024
10/10 Excellent
kevin
20 Feb 2025
Liked: Cleanliness, room comfort, communication
Kiwi adventure
Nice place. Big and roomy. Separate bedrooms. Good deal.
kevin
Stayed 1 night in Feb 2025
4/10 Poor
Peter
17 Sep 2025
Liked: Cleanliness, amenities
The apartment was nice with comfortable beds and a full kitchen, however there were a number of issues.
There was no off-street parking as advertised. The garage has been blocked off and then I noticed the last part of the welcome email stated to park on the street. (The next door apartment was vacant so we parked in the driveway.)
The patio and BBQ area was neglected and dirty with lots of cobwebs making the area unusable.
There were lots of other smaller issues: lots of marks on the walls and furniture, laminate on dining table was peeling, no Netflix as advertised, shower screen leaked badly, the garage smelt mouldy because it has the washer/dryer with no ventilation, and the list goes on...
In my view this accommodation is best described as a basic family apartment.
Peter
Stayed 3 nights in Sep 2025
10/10 Excellent
Alisa
6 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay in a great location. Well set up, private, spacious apartment. Would definitely stay again.
Alisa
Stayed 3 nights in Apr 2023
10/10 Excellent
Kale
22 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended
Kale
Stayed 1 night in Apr 2024
6/10 Okay
Ravendra
3 Jul 2024
Liked: Property conditions & facilities
The property had a bad smell the whole time because of poor ventilation
Ravendra
Stayed 1 night in Jun 2024
6/10 Okay
G
11 Oct 2022
Liked: Room comfort
Disliked: Cleanliness
At least it had a garage
Just be aware the photos for the apartments were taken when they were new and fresh. We did not find the unit in a clean condition, even after all the warning signs about fines, which are a little off putting. Positives, plenty of room, and manged to squeeze car into garage.
G
Stayed 1 night in Sep 2022
2/10 Terrible
Jon
19 Feb 2023
Disliked: Cleanliness, room comfort, communication
AVOID AVOID AVOID
Do not stay here!
The dirtiest place i have ever seen. There where spiders all over the walls and ceilings. We booked for two nights and didnt stay one. I can't believe we fell for this.
No partial refund was issued or apology or explanation given.
This is the first review i have ever written positive or negative. I felt that people need to know so they dont walk into what we did.
Jon
Stayed 2 nights in Feb 2023
4/10 Poor
Atarangi
5 Jun 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
For the price paid - no sky tv , no tv main room . Low on towels, no bathroom soaps. Low on toilet paper . Sign saying there will be a charge of 50 dollars if dishes were not washed . House wasn’t very tidy . Kitchen stunk . No one to come maintain the rooms . Should of had a daily cleaner . Very disappointed. Won’t book again
Atarangi
4/10 Poor
Verified traveller
17 Oct 2022
Disliked: Cleanliness
Disappointing stay
Location was very good but luxury apartment looking very tired. Many lights in kitchen not working. No light on kitchen hob extractor. Some light fittings actually missing in kitchen and stairs. Obvious leak in bathroom wall causing water on floor in toilet.No oven dish to actually use oven.Enough glasses for 5 but beds for 6!! Not enough in luxery appartment. Bathroom extractors poorly functioning- I love steam! Rotorua has so much to offer but not here.Limited maintenance made it look unclean and knocked around
Verified traveller
Stayed 2 nights in Oct 2022
6/10 Okay
Guy
27 Feb 2022
Disliked: Property conditions & facilities
There were no tea towels for doing dishes, the salt and pepper shakers fell apart, the deck was dirty. Other than that we enjoyed the place.
Guy
Stayed 1 night in Feb 2022
10/10 Excellent
Verified traveller
31 Jan 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very luxurious. No problems at all. Highly recommend. There are stairs so need to be fully mobile
Verified traveller
Stayed 1 night in Jan 2021
10/10 Excellent
Verified traveller
6 Dec 2020
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment I stayed in was very spacious. It had all the amenities I needed for my stay. The dishwasher, washer and dryer in the apartment was very convenient. Having a locked garage for parking is a great addition to the apartment as well. The rooms were very clean when I arrived. I also liked that there was an outdoor dining option available with a private patio and a bbq.
What I didn't like about the apartment I stayed in was we were below another apartment and you can here them walking around.
fantastic Apartment great area close to everything.
only problem was heating very cold and shower was really awful hardly any pressure or water coming out
Verified traveller
Stayed 4 nights in Jun 2019
6/10 Okay
Kyle, Marton NZ
24 Mar 2019
Liked: Cleanliness
Disliked: Amenities
This property was fine for a night. Location is great. The garage was too small for a Ford Mondeo which is not a big car so we did street parking. The dryer did not work. We were hoping to dry towels after a late night at the spa. Otherwise the space was nice. Larger than expected.
Great location in center of town, comfortable sleeping arrangements and it was great having a full kitchen and washer/dryer as well as a garage for the vehicle. Only area for improvement that i'll mention is that the tv/living area could use more seating... Overall, very good!
The 3rd bedroom is actually a open upstairs lounge open to the stair well and the only access to the 2nd bedroom is going thru this area, so no privacy. The apartment was over 3 levels large layout with level short walk to all amenities.
Was initially hard to get hold of someone to get check in details.
Directions to property were easy to find.
The place was not very clean, we had to wash utensils and mugs.
Were disappointed to find out that servicing was an extra cost which wasn't advertised.
Place was large and suited our needs.