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ASURE Cleveland Rotorua

3.0 star property
Travelers find a peaceful retreat with thermal waters and gardens at this welcoming property, where days can be spent poolside or exploring the nearby Koutu area

Choose dates to view prices

Cleveland Thermal Motel offers guests a chance to soak in hot springs and a spa tub after a day of exploration. Rooms come with WiFi, while the grounds feature an outdoor pool, barbecue grills, and a playground. Previous visitors consistently praise the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,209
฿3,690 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Budget Studio

Budget Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Budget Studio

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

1 Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Hairdryer
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | Desk, iron/ironing board, cots/infant beds, free WiFi

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 55 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Deluxe Studio

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
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About the area

Koutu, a neighbourhood in Rotorua, is home to ASURE Cleveland Rotorua. Tama-te-Kapua Meeting House and Blue Baths are local landmarks, and some of the area's attractions include Skyline Rotorua and DriftKartz. Matariki Hangi & Maori Cultural Performance and Sir Howard Morrison Performing Arts Centre are also worth visiting. Make sure you don't miss outdoor adventures like hiking/biking trails and ziplining. Visit our Rotorua travel guide
View more Motels in Rotorua
Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Kuirau Park showing a hot spring and mist or fog
    Kuirau Park
    5 min walk - 0.4 km
  • Lake Rotorua
    Lake Rotorua
    8 min walk - 0.7 km
  • Rotorua featuring markets and night scenes
    Eat Street
    16 min walk - 1.4 km
  • Polynesian Spa featuring a pool
    Polynesian Spa
    4 min drive - 2.9 km
  • Rotorua Hospital
    9 min walk - 0.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional)
    16 min drive

Restaurants

  • Columbus Coffee Mega Café
    15 min walk
  • Gold Star Bakery
    14 min walk
  • Royal Indian Restaurant Tandoori Cuisine
    10 min walk
  • KFC
    12 min walk
  • Poco.
    18 min walk

About this property

ASURE Cleveland Rotorua

Motel near Skyline Rotorua
You can look forward to a terrace, a garden and a playground at ASURE Cleveland Rotorua. For some rest and relaxation, visit the 2 hot springs or the hot tub. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), hot springs on-site and barbecues
  • Smoke-free property, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at ASURE Cleveland Rotorua feature comforts, such as air conditioning, in addition to
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, kitchens and fridges

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Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
8.2 out of 10, Very good, 1,128 reviews
The price is ฿2,844
฿3,271 total
includes taxes & fees
30 Mar - 31 Mar
Rydges Rotorua
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for NZD 15.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately NZD 19.50 for adults and from NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does ASURE Cleveland Rotorua have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at ASURE Cleveland Rotorua?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at ASURE Cleveland Rotorua on 18 Mar 2026 start from ฿3,209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ASURE Cleveland Rotorua pet-friendly?

No, pets are not allowed at this property.

How much is parking at ASURE Cleveland Rotorua?

Self-parking is free at this property.

What time is check-in at ASURE Cleveland Rotorua?

Check-in start time: 2 PM; check-in end time: 6:00 PM. Late check-in is available from 8:00 PM to 10:00 PM for a fee of NZD 30.

What time is check-out at ASURE Cleveland Rotorua?

Checkout is at 10 AM.

Where is ASURE Cleveland Rotorua located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre and Lake Rotorua. Rotorua Hospital and DriftKartz are also within 15 minutes.

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Reviews

ASURE Cleveland Rotorua Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 250 out of 461 reviews
Rating 8 - Good. 154 out of 461 reviews
Rating 6 - Okay. 39 out of 461 reviews
Rating 4 - Poor. 12 out of 461 reviews
Rating 2 - Terrible. 6 out of 461 reviews

Reviews

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had
Stayed 2 nights in Jan 2026

10/10 Excellent

Shanlin

Liked: Cleanliness, amenities, property conditions & facilities
Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks.
Stayed 2 nights in Jan 2026

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff
Stayed 2 nights in Jan 2026

10/10 Excellent

ronald

Liked: Cleanliness, property conditions & facilities
Room was spotless and in great condition. The staff we friendly & helpful
Stayed 5 nights in Jan 2026

10/10 Excellent

Ann Marie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, geo-thermal pools were awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff
Stayed 7 nights in Jan 2026

8/10 Good

Nanisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Great staff, enjoyed the mineral hot spa.
Stayed 2 nights in Nov 2025

6/10 Okay

MATTHEW

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL
Stayed 1 night in Jan 2026

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Scotty

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, very clean and comfortable awesome pool
Stayed 2 nights in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Stayed 1 night in Jan 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Very welcoming & helpful staff. Loved the pools.
Stayed 3 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Stayed 1 night in May 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated swimming pool and the hot mineral bathhouse!
Stayed 4 nights in Apr 2024

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come stay here highly recommend to all

Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Stayed 3 nights in Dec 2023

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time to book a room with them and they did not disappoont. The room is nice and clean with a cozy feel. Everything you need is there ready to be used. Staff is friendly and accomodating. Will book again soon! ❤️
Stayed 1 night in Jul 2025

10/10 Excellent

Dundee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Stayed 2 nights in Feb 2025

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Stayed 1 night in May 2024

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angel

Liked: Amenities
The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
Stayed 2 nights in Sep 2024