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Playaballena Hotel

4.0 star property

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Consider a stay at Playaballena Hotel and take advantage of an adjacent golf course, a poolside bar and a rooftop terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, a massage or a body treatment. The on-site restaurant, El Arpon, offers breakfast, lunch and dinner. In addition to shopping on-site and mini golf, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿7,216
฿7,937 total
includes taxes & fees
22 May - 23 May
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About this property

Playaballena Hotel

  • Upscale family-friendly hotel by the sea
  • Consider a stay at Playaballena Hotel and take advantage of an adjacent golf course, a poolside bar and a rooftop terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, a massage or a body treatment. The on-site restaurant, El Arpon, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with shopping on-site and mini golf.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a splash pad
    • Buffet breakfast (surcharge), an electric car charging station and babysitting (surcharge)
    • Laundry services, luggage storage and multilingual staff
    • A lift, massage treatment rooms and smoke-free property
  • Room features
  • All 324 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • More amenities include:
    • Heating and ceiling fans
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • Daily housekeeping, desks and phones

All-inclusive details

  • All-inclusive room rates at Playaballena Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Eco-certified property
  • This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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8.6 out of 10, Excellent, 266 reviews
The price is ฿3,748
฿4,123 total
includes taxes & fees
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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 32 per pet, per night

Service animals are welcome, and are exempt from fees

Up to 15 kg per pet

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Pet fee: EUR 32 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite spa is open 4:30-8:30 PM on Friday; 10 AM-2 PM and 4:30-8:30 PM on Saturday; and 10 AM-2 PM on Sunday.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Playaballena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Playaballena Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Playaballena Hotel on 22 May 2026 start from ฿7,216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playaballena Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 15 kg per pet. There's a fee of EUR 32 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Playaballena Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Playaballena Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Playaballena Hotel?

Some rate plans available at this property are all-inclusive.

Where is Playaballena Hotel located?

This family-friendly Rota hotel is located by the sea, within a 15-minute walk of Ballena Beach, Playa de las Tres Piedras and Playa Agua Dulce. Costa Ballena Ocean Golf Club and El Camaleon Chipiona are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

10

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 46 out of 88 reviews
Rating 8 - Good. 25 out of 88 reviews
Rating 6 - Okay. 10 out of 88 reviews
Rating 4 - Poor. 7 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

Reviews

Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized room, staff was very friendly. The restaurant was really nice. Lots of good food options.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool area for the family . Also walking distance to the beach
Stayed 6 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family suite had been recently redone and looked brand new. The mattresses were new and very comfortable.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😬
Stayed 8 nights in Aug 2025
Verified

4/10 Poor

Skye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cockroaches

Our room had cockroaches. We complained 3 times to reception. On the 3rd they offered to move us to another room. We did this at midnight with 2 little kids. We were given an empty bag for the inconvenience.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed in room 3040 with so much water damage to the bathroom door it prevented privacy when using the toilet. We couldn’t close the door while doing the most private of functions. The rooms don’t come with a water kettle.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor en mis 56 años de vida

Además del excelente trato por parte de todo el personal, el equipo de animación, tanto para niños y adultos a sobrepasado la máxima puntuación, muy bueno es poco, a mis 56 años he de decir que son las mejores vacaciones de mi vida en general y en especial en cuanto a entretenimiento y mira que he viajado por todo el mundo, el equipo de animación, mini club (tengo un peque de casi 6 años), entretenimiento para los adultos, yoga, jumping, aquagym, mini disco, teatro ha superado mis expectativas, nunca, pero nunca, habíamos disfrutado tanto, la variedad de sus actuaciones que durante 14 días de estancia nos entretuvo de una manera excelente, sin repetir continuamente las actuaciones nocturnas. Mi hijo además de hacer amiguit@s ha quedado encantado, preguntando cuando volvemos. Así que hasta el verano que viene ;-) Eché de menos un buen colchón y un gimnasio mas grande, el que hay es minúsculo.
Stayed 14 nights in Jul 2025
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es perfecto para ir con niños
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Patricia

Espero que os sirva de ayuda...

Lo más horrible es el buffet, en el horario de comida. Super agobiante. Muchísima gente y todos como zombis. La zona de la carne a la plancha, cuando fuimos a coger antes de ayer un filete, ya se habían agotado. No preveen bien las cantidades. Luego ofrecían filetes secos y duros. Las instalaciones muy bien. Piscinas bonitas y limpias. Animadores educados y correctos. Los camareros y personal de limpieza super eficientes y correctos. La playa está al lado y es de arena finita. Paseo marítimo agradable. IMPORTANTE: solo hay 3 restaurantes en la zona para comer o cenar CARÍSIMOS,por lo que hay dos opciones: coger el todo incluido o ir a por comida al Mercadona que está al lado (media pensión). Espero que os sirva de ayuda.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Francisco Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estupendo. El personal muy amable y atento
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Habitantes grandes, personal amable y cercano a la playa
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Toni

Disliked: Staff & service

Hotel sin ilusiones

Desde recepción asta la habitación tengo que caminar más de medio kilómetros. El servicio vip que tenía por tener una suite,está bastante desatendidos.el servicio de llegada y salida es muy frio y sin animo
Stayed 2 nights in Nov 2024
Verified

8/10 Good

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Hotel familiar muy bien situado. El buffet está muy bien aunque algo estresante por la cantidad de gente y camareros que se juntan en las horas punta.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

maria jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fantástico

Experiencia fantástica, muy cerca de la playa. Habitaciones muy amplias, animación maravillosa, servicio muy bueno. No puedo hablar nada malo del hotel todo de 10. La animación es genial hay para todas las edades separadas por grupos está súper bien para todos y siempre pensando en todas las edades
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con encanto maravilloso para ir con niños o sin ellos. Instalaciones bien cuidadas y limpias. Habitación bien cuidada con muchos detalles. El jardín muy bien cuidado. Para los niños tienen muchas actividades. Super simpaticos todos. Siempre ire a este Hotel. Me tiene enamorada de por vida
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el personal lo amable que es y a quienes son por lo que volveré a ir a ese hotel. Lo que no me gustó son las actuaciones que terminan muy pronto y no dejan ningún DJ o música para seguir en modo de discoteca. Aconsejo que se llevéis o tenían algún tipo de repelente o matamosquitos el hotel en las habitaciones, nos matan a picotaso
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ana Isabel

La comida de la cena no nos gusto nada
Stayed 1 night in May 2024
Verified

8/10 Good

Felipe Jose

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel situado en una zona genial

La llegada fue un poco caótica pues estuvimos casi una hora y cuarto esperando para hacer el check in, algo increíble y que nos hizo empezar molestos. Después el hotel está muy bien y el servicio también
Stayed 1 night in May 2024
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Andres

Muy recomendable
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemos estado varias veces y todo fenomenal , pero esta vez en la habitación de al lado teníamos un perro que no paraba de ladrar . De lo que se trataba era de descansar y pasar unos días tranquilos y no ha podido ser . No estoy en contra de que entren los animales en los establecimientos, la persona responsable del animal sabe perfectamente del comportamiento de este y debería de pensar también en los demás . Por lo demás un gran hotel .
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Sara Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Un 10 en todo
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Antonio Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo ninguna queja.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Antonio josé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo de 10 totalmente recomendable hotel precioso
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Se adaptaba Justo a lo que necesitábamos
Stayed 1 night in Feb 2024