"I had an issue with our mini fridge in our suite the staff was very friendly and helpful
We stayed again on the way back on our roadtrip befor arrival the staff called me and apologized again said we were being upgraded to a bigger suite and was also given a discount when we checked in!! "
"Love this hotel! I stay here every time we come to Lubbock, for the last 6 yrs. I like that the rooms are so spacious, especially the suites. High ceilings, lots of open space. Best rooms I've seen for a very inexpensive price. Breakfast is advertised as continental, but offers way more than most continental (muffin assortment). This offered waffles, eggs, and biscuit w gravy. "
"Initially there was trouble with the payment on hotels.com side so we ended up having to pay the property directly and get a refund from hotels.com. The owner was very nice but very regulated."
"Logan checked us in - excellent customer service. He was so friendly and recommended a restaurant we could walk to. Very professional as well. room is large and comfortable. Clean and comfortable bed. Would definitely recommend."
