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Tranquilseas Eco Lodge & Dive Center

3.0 star property
Beachfront, with outdoor pool

Choose dates to view prices

Photo gallery for Tranquilseas Eco Lodge & Dive Center

Outdoor wedding area
Design Double Room, 1 King Bed, Non Smoking, Sea View | View from room
Design Double Room, 1 King Bed, Non Smoking, Sea View | In-room safe, individually decorated, individually furnished
Massage
Reception
This serene eco lodge sits surrounded by natural beauty. Travelers can enjoy meals at the Sunken Fish restaurant, take a refreshing swim, or relax with a massage. The property features a garden and library for quiet moments, while the helpful staff ensures a comfortable stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, 1 Queen Bed, Non Smoking, Garden View

Double Room, 1 Queen Bed, Non Smoking, Garden View | In-room safe, individually decorated, individually furnished

Double Room, 1 Queen Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Garden View

Deluxe Double Room, 1 King Bed, Non Smoking, Garden View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Sea View

Deluxe Double Room, 1 Queen Bed, Non Smoking, Sea View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed, Non Smoking, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Sea View

Deluxe Double Room, 1 Queen Bed, Non Smoking, Sea View | In-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Queen Bed, Non Smoking, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
Private bathroom
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 2 Queen Beds, Non Smoking, Sea View

Deluxe Double or Twin Room, 2 Queen Beds, Non Smoking, Sea View | In-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room, 2 Queen Beds, Non Smoking, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
Private bathroom
  • 72 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double or Twin Room, Multiple Beds, Non Smoking, Sea View

Executive Double or Twin Room, Multiple Beds, Non Smoking, Sea View | In-room safe, individually decorated, individually furnished

Executive Double or Twin Room, Multiple Beds, Non Smoking, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
  • 78 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Family Room, Multiple Beds, Non Smoking, Partial Sea View | In-room safe, individually decorated, individually furnished

Family Room, Multiple Beds, Non Smoking, Partial Sea View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
2 bedrooms
  • 78 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Design Double Room, 1 King Bed, Non Smoking, Sea View

Design Double Room, 1 King Bed, Non Smoking, Sea View | In-room safe, individually decorated, individually furnished

Design Double Room, 1 King Bed, Non Smoking, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
Private bathroom
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room, 1 King Bed, Non Smoking, Sea View

Design Double Room, 1 King Bed, Non Smoking, Sea View | In-room safe, individually decorated, individually furnished

Design Double Room, 1 King Bed, Non Smoking, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Ceiling fan
Private bathroom
  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Carretera Principal, Roatan, Islas de la Bahía, 33166

What's nearby

  • Sandy Bay Beach - 2 min walk - 0.2 km
  • Roatan Institute for Marine Sciences - 2 min drive - 1.8 km
  • Half Moon Bay Beach - 4 min drive - 4.2 km
  • Roatán Marine Park - 4 min drive - 4.2 km
  • West Bay Beach - 9 min drive - 9.4 km

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 25 min drive

Restaurants

  • ‪Mayak Chocolate - ‬3 min drive
  • ‪Sundowners - ‬4 min drive
  • ‪Blue Marlin Roatan - ‬4 min drive
  • ‪The Stowaway - ‬4 min drive
  • ‪Crisp - ‬3 min drive

About this property

Tranquilseas Eco Lodge & Dive Center

Hotel near Half Moon Bay Beach
At Tranquilseas Eco Lodge & Dive Center, you can look forward to a terrace, a coffee shop/cafe and a garden. With amenities such as a beachfront location and kayaking, this hotel is the perfect place to soak up the sun. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, Sunken Fish, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a water dispenser
  • Multilingual staff, concierge services and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Furnished balconies or patios and wardrobes/cupboards
  • Coffee/tea makers, ceiling fans and daily housekeeping

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Kimpton Grand Roatan Resort And Spa by IHG

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
9.4 out of 10, Exceptional, 570 reviews
The price is ฿5,621
฿8,950 total
includes taxes & fees
19 Oct - 20 Oct
Kimpton Grand Roatan Resort And Spa by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 6:30 PM on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sunken Fish

Things to do

  • Children's pool
  • Kayaking
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 4 buildings
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 6:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 29 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 29 (one-way), (from 3 to 18 years old)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tranquilseas Eco Lodge Dive Center Sandy Bay
Tranquilseas Eco Lodge Dive Center
Tranquilseas Eco Dive Center Sandy Bay
Hotel Tranquilseas Eco Lodge & Dive Center Roatan
Roatan Tranquilseas Eco Lodge & Dive Center Hotel
Hotel Tranquilseas Eco Lodge & Dive Center
Tranquilseas Eco Lodge Dive Center Roatan
Tranquilseas Eco Lodge Dive Center
Tranquilseas Eco Dive Center Roatan
Tranquilseas Eco Dive Center
Tranquilseas Eco Lodge & Dive Center Roatan
Tranquilseas Eco & Dive Center
Tranquilseas Eco & Dive Center
Tranquilseas Eco Lodge Dive Center
Tranquilseas Eco Lodge & Dive Center Hotel
Tranquilseas Eco Lodge & Dive Center Roatan
Tranquilseas Eco Lodge & Dive Center Hotel Roatan

Frequently asked questions

Does Tranquilseas Eco Lodge & Dive Center have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Tranquilseas Eco Lodge & Dive Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tranquilseas Eco Lodge & Dive Center?

Self-parking is free at this property.

What time is check-in at Tranquilseas Eco Lodge & Dive Center?

Check-in start time: 2:00 PM; check-in end time: 6:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Tranquilseas Eco Lodge & Dive Center?

Checkout is at 11:00 AM. Late check-out is available for a fee.

Does Tranquilseas Eco Lodge & Dive Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-6:30 PM on request. A fee of USD 29 per vehicle applies.

Where is Tranquilseas Eco Lodge & Dive Center located?

Nestled on the beach, this Roatan hotel is within a 10-minute walk of Sandy Bay Beach, Carambola Botanical Gardens and Roatan Museum. The Living Gardens and Roatan Institute for Marine Sciences are also within 2 miles (3 km).

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Tranquilseas Eco Lodge & Dive Center Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 47 reviews
Rating 8 - Good. 2 out of 47 reviews
Rating 6 - Okay. 2 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully welcoming and friendly staff makes you feel like old friends! Beautiful greenery and eco friendly practices. Gorgeous private pier with hammocks and lounge chairs to relax, get a massage, watch the sunset, enjoy the quiet. Fantastic chef - delicious breakfasts, lunches, dinners and the Saturday BBQ is phenomenal!!
Stayed 7 nights in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality that everyone provided was impeccable. Harry and Junior provided great service in the restaurant and Lucas was great on the snorkeling adventures.
Stayed 4 nights in Aug 2025

10/10 Excellent

David Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing with wonderful staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, small resort. Everyone at the place was super helpful and friendly. Close to West End in taxi, but isolated enough it still felt super cozy and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
For me to feel very at home staff with the friendliest people around the food was beyond amazing highly recommend dive shop and dive masters were more than accommodating as we had divers and snookers in our group such a great experience
Stayed 4 nights in Feb 2025

10/10 Excellent

lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time during our stay at the hotel, it is quiet, clean, all the staff without exception are excellent and friendly people.
Stayed 4 nights in May 2024

10/10 Excellent

Antonio

Liked: Staff & service, property conditions & facilities
Great place to relax good food excellent views and good drinks
Stayed 5 nights in Aug 2022

10/10 Excellent

Hubert

Liked: Staff & service, amenities, property conditions & facilities
This place is a gem. Really good food and amazing service from the staff. I highly recommend the resort
Stayed 6 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was just so helpful and friendly. The property itself is clean and well maintained and the location is perfect.
Stayed 7 nights in Mar 2019

10/10 Excellent

Montgomery D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scuba diving and snorkeling was super easy and convenient. The food was great. Taxis into town were easy and cheap. The staff was great.
Stayed 7 nights in Apr 2024

10/10 Excellent

Barbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that could make this place perfect is if they added some outdoor ceiling fans by the eating area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent! The dive instructor Cata was amazing. Great home base for excellent dining at an affordable price and to go on dives or snorkel trips. The reef was spectacular! Outside of the property was dirty, more like a third world location, but didn’t feel unsafe. Good place for a dive retreat.
Stayed 7 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Good service. Amazing diving. Extremely friendly staff.
Stayed 6 nights in Jan 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about how wonderful our experience was at Tranquilseas. The room was updated, clean and had a lovely view of the ocean and the food was so good we ate almost every meal at the hotel but the most impressive part of our stay was the wonderful staff. All the staff from reception to the restaurant team to the dive center staff were amazing. The team they have assembled is so attentive and goes above and beyond to make you feel at home. I hope to return to this lovely place, with these lovely people soon. I would highly recommend this location.
Stayed 7 nights in Jun 2024

10/10 Excellent

GRETA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in early October and had a wonderful time. Our room was clean and beautifully decorated, just like the pictures show, with views of the ocean from our windows and private balcony. The food was incredible. My favorite was the seafood pasta dinner that I ordered twice. The staff was attentive, honest and super helpful. We dove from their boats with their dive masters twice each day and got to enjoy that gorgeous reef, so much to see underwater in Roatan.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I can't recommend Tranquilseas enough. The entire staff was amazing and friendly, and having only 9 rooms at the resort, you really get to know and interact with them. The food and drinks were also very good - the breakfast smoothies and lemonades were great. The location is quiet and great for relaxing. The hotel has a recently renovated dock that is great for relaxing or snorkeling. It was very easy to get a taxi for a quick 5 minute drive to the West End. We were able to arrange pickup and drop-off at the airport through the hotel which made everything very easy.
Stayed 3 nights in Jan 2024

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! What really sets this place apart is the staff! The manager Jordan and his wife are amazing! The waitstaff, bartenders and house cleaning staff fantastic. Harry and Miguel in the restaurant were great. The resort is super cool. It sets into the hill side surrounded by plant life and trees! Jordan and his wife were extremely welcoming and very helpful on what to do. They even set things up for our large group.
Stayed 7 nights in Aug 2022

6/10 Okay

Justin

Liked: Cleanliness, staff & service, amenities
We had unfortunate timing. There was work being done on the pool that was scheduled to be completed prior to our arrival. The constant construction noise was far from tranquil. The staff was very understanding and we were fortunate to be refunded, and more fortunate to find a neighboring resort with availability.
Stayed 7 nights in Nov 2023

10/10 Excellent

Jean-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve just had a wonderful time in Roatan thanks to Tranquilseas Eco Lodge. Everything was perfect. We spent a full week. Everything and all the staff was fantastic. Our room was very good and comfortable. Clean, big and everything. But the staff was so extraordinary and amazing that our week is really unforgettable. Everyone, from the restaurant, waiters and busboys, was fantastic, friendly and funny and helpful and polite. Not to forget the housekeepers and guards and caretakers always smiling. The management staff was also friendly and helpful. We could not ask for more. A special thank you to the very professional and patient staff of the diving center. Best diving instructors and dive masters. Nice and very well maintained equipment and boats. Another shout-out to the chef and kitchen staff. The food at the in-house restaurant Sunken Fish was sooo good and the menu is so large that we had to try everything. We already miss the wonderful savors and freshness. We absolutely loved every moment of our stay here. Muchas Gracias to everyone for a perfect week!
Stayed 7 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are only 9 rooms at this lodge so it is quiet and very restful. The Sunken Fish Restaurant on site is outstanding food. Some of the best we have ever had in all our travels. No beach, but no worries they have a private dock with a large two-story thatched roof cabana with a great breeze. They have a dive center on site, but they take snorkelers with them as well. That staff is outstanding. If you don’t wanna go out on the dive boat, no worries there’s plenty of tropical fish all around in the area right off the dock. This place deserves the rating my wife and I are giving them. We will definitely be going back, so hopefully you don’t book up all the rooms when we plan on going the next time. 😁
Stayed 7 nights in Dec 2023

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilseas is an absolute gem of a boutique resort, offering a unique and intimate experience that’s hard to find elsewhere. Nestled right on the edge of some of the most stunning reefs, it’s a paradise for divers and nature lovers alike. The dive shop is exceptional, with knowledgeable staff who ensure every dive is a memorable adventure. The on-site Sunkin Fish restaurant, helmed by the incredible Chef Edwin, offers culinary delights that rival the beauty of the surroundings. Every meal was a masterpiece, reflecting the chef’s passion for fresh, local ingredients and creative dishes… and the service is top notch! We also enjoyed many of the uniquely crafted specialty drinks. But what truly sets Tranquilseas apart is the wonderful team that makes you feel like you’re part of their family. Ellie, the manager, is the heart of the resort, ensuring every guest is well taken care of. Franklin, Rudy, Samir, Ruby, Harry, Cesia, Jan, Denry, Osman, and Mr. Hernandez all contribute to the warm, welcoming atmosphere (there were others, I am sorry I can’t recall their names). Their friendliness and dedication make your stay not just a vacation, but an experience filled with genuine connections and unforgettable moments. If you’re looking for a serene getaway where you can feel at home while exploring some of the world’s most beautiful underwater landscapes, Tranquilseas is the perfect destination. I can’t recommend it highly enough! We will be back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé 10 jours dans cet établissement, le personnel très à l'écoute et accommodant, la nourriture excellente avec un choix varié, notre chambre était tout simplement magnifique avec vue sur la mer. Nous avons fait notre certification de plongée sur le site, les instructeurs sont vraiment bien. Le seul bémol, si vous devez sortir du site il vous faut un véhicule car tout est assez loin et les taxis sont assez dispendieux. Un vrai petit paradis à voir absolument merci à toute l'équipe!
Stayed 10 nights in Aug 2025

4/10 Poor

Charles-Antoine

Stayed 3 nights in Jun 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I flew from Canada and were travelling for two days. We went for supper and both of us assumed that the other one had a key to our room when we got back we discovered that we didn’t have a key and we were locked out and the only person on the property was Security so we contacted him, and he suggested we sleep on a hammock On our porch. Several charges were also applied to our account that we didnt incur.
Stayed 5 nights in Dec 2024