โรงแรมและที่พักในRoanoke

"A"

"Very clean.....amazing customer service...room was immaculate..I'm 317...not enough parking but that's the least of my worries"

"Nice clean room"

"The staff was the most that stood out."

"very helpful and friendly staff!"

"The prices are unreasonably high for how poorly maintained this place is. The ceilings had mold, the mattresses were very uncomfortable, the toilet would barely flush and was dirty, the water faucets were filthy, and the bathtub was disgusting. Overall, the property is in very poor condition and does not justify the price they charge. I would not recommend staying here"

"I booked a room for a day I seen the room was dirty chairs had some type of liquid I don’t know what it is and looked very poorly maintained.I checked in and in less than 20 min I checked out. I’m so disgusted by this hotel I wouldn’t wish this on my worst enemy, even regarding the customer service they didn’t say we will give a another room or Aleast show some type of care and compassion. I’m highly disappointed in this hotel."

"The only ice machine was on the ground floor. Others had been removed. Air conditioning in our room sounded like a table saw when it started up."

"We were told the incidental fee was $25 then they charged to charge us $125 which was not what we were tld from the beginning. The apps on the tv were not working correctly and the breakfast wasn’t anything but stale cereal and bagels. We had to warm everything up down stairs no microwave in the rooms not worth the price."

"We had reserved two rooms for the Fourth of July weekend. We arrived late on Thursday night as we indicated we would be. Upon arriving, we were immediately shocked by the state of the lobby. Dark, not inviting, clearly old and rundown. We checked in and were even more shocked when we entered our rooms. Stains on all of the comforters, mold in the bathroom, growing on the shower curtains, and on the tile tiles. Dead bug in the ceiling light. Stains on the floors, air conditioner was spewing,...

"Great property and amenities"

"Clean, neat, always friendly staff."

"100% this is Expedias fault. I had a confirmation number for my stay. When I arrived the Hotel had no information in regards to my stay. They were at capacity and I had no choice but to leave. Driving home 4 + hours in the middle of the night. Thanks Expedia for the terrible experience. I will never use the services again. I will specifically through IHG going forward. Bianca, thank you for your help. This is not on IHG. This is a cluster by Expedia."

"It was sort of stark. I had stayed there before but it was not the same. Sort of vanilla. Hard to work tv. Air blew on me directly and if turned down it was too warm. May look for newer facility when I return to area. Staff was excellent, it was clean."

"Room are dirty and noisy"

"The staff seemed bothered to check me on and out. The paint was peeling in the ceiling in the shower. The hall smelled like Indian food. The elevator was broken. The hand soap was out in my room and not refilled. All in all there is much to improve to get even to a 2"

"There are some noise at night due to being close to the highway. the room have some bad smell and odor. breakfast is too simple."