Search Hotels Near Riviera Beach Shopping Center, West Palm Beach

"Property lacks in service offerings: - small and poorly equipped coffee shop - no service at the beach (food/drinks) - always out of towels at the beach - bathroom equipment Temu quality at a 5* price - no small convenience store on property"

"Our room had hair on the bed and bathroom door when we got there. We asked for new sheets multiple times and it took hours before they came and replaced them. They refused to provide water bottles to us. The workout room was extremely sub-par. The majority of the staff did not seem proactive in helping with basic requests but rather acted like it was a burden on them. The pictures and website were deceiving as it seemed like it was a resort with ocean views, but there was no spa and the “ocean view” vs “ocean front view” was not clarified on the website. There were some great staff that stood out like the bartender Brandon Bender. However, overall this hotel was not worth the price per night."

"Beautiful resort at an excellent location"

"Clean room and very friendly staff. The room had a nice @home feel to it. "

"The property was clean but dated. The room was a great size we had a separate bedroom and sliders off both rooms which was a great feature until the cold front came in. Our luck coldest weather in years in Florida down to the 30’s. Now I know humans have no control over the weather this is handled on a much higher level and Florida doesn’t typically need heat so the suites do not have heat. It was 58 in our room or so the thermostat stated. When we went to the front desk we were told we could have an extra blanket, but since we had a pullout there should already be an extra blanket. I get it, unusual situation. Not something you are prepared for in Florida, but you have guest that it is your responsibility to ensure their comfort while they are staying with you, this is the job of the hospitality staff. It was time to think outside the box and do something for those paying to stay in your suites and offer some type of comfort. Really a blanket! That was as far as your problem solving skills got you! So unfortunately for us the birthday celebration was not warm and fuzzy but on ice. "

"No wi-fi no television in that property They say that television works with the fire stick..... Outside the all place was very dirty"

"The room was clean and well stocked. I booked for 2 rooms and there was only 1, leaving our 3rd guest to sleep on a very small couch. i was under the impression that I was paying for 2 rooms so was a little frustrating but fine. The arrival text said there was a hot tub. No hot tub was there. Finally when we left a wet suit was forgotten so we reached out to the property, they said they would locate it and reach out within the day. It’s the next day and suddenly the phone number is unavailable? The stay was nice and close to the beach but we wont be back "

"Awesome place and stay! Super laid back, clean, and excellent staff. My new favorite place, will definitely be back."

"Problems checking in and the next day. Room not clean. Old and ripped couch pillows Nice view and location "