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Hotel AKA West Palm

4.0 star property
Travelers find the perfect balance of energy and relaxation at this urban retreat where fitness options, delicious food, and bike adventures await

Choose dates to view prices

AKA West Palm blends modern comfort with vibrant city energy. Guests enjoy coffee, local cuisine, and complimentary bikes. The outdoor pool refreshes, coworking spaces meet business needs, and multilingual staff ensures everyone feels welcome.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿4,308
฿6,129 total
includes taxes & fees
25 May - 26 May

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About this property

Hotel AKA West Palm

  • Upscale hotel near Palm Beach Atlantic University
  • Located close to CityPlace and Palm Beach County Convention Center, Hotel AKA West Palm provides a poolside bar, a corner/local shop and a rooftop terrace. The on-site restaurant, a.market on Olive, offers breakfast, brunch, lunch and dinner. Yoga classes are offered at the 24-hour gym; the property also has shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
    • Breakfast (surcharge), a free local area shuttle and free bike hire
    • Valet parking (surcharge), an electric car charging station and 1 meeting room
    • A front desk safe, smoke-free property and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 215 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Rainfall showers, baths or showers and free toiletries
    • 50-inch Smart TVs with Netflix, streaming services and cable channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Food and water bowls and pet-grooming services are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 39.38 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 35 for adults and USD 5 to 35 for children
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 7:00 AM to 8:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Free WiFi in public areas is limited to 24 hours per day
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel AKA West Palm have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:30 PM.

How much does it cost to stay at Hotel AKA West Palm?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel AKA West Palm on 25 May 2026 start from ฿4,308, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel AKA West Palm pet-friendly?

Yes, Hotel AKA West Palm allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 150.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel AKA West Palm?

Valet parking is available for USD 45 per night.

What time is check-in at Hotel AKA West Palm?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel AKA West Palm?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel AKA West Palm located?

Located in Downtown West Palm Beach, this hotel is within a 5-minute walk of Palm Beach Atlantic University and CityPlace. Clematis Street and Palm Beach County Convention Center are also within 10 minutes. West Palm Beach Central Brightline Train Station (WPT) is 13 minutes by foot and Brightline West Palm Beach Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 789 out of 1048 reviews
Rating 8 - Good. 141 out of 1048 reviews
Rating 6 - Okay. 68 out of 1048 reviews
Rating 4 - Poor. 21 out of 1048 reviews
Rating 2 - Terrible. 29 out of 1048 reviews

Reviews

Verified

10/10 Excellent

Diuleivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property greatly located
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Clean luxury apartment feel. The room was beyond my expectation. The free shuttle and bikes are a plus. I will always stay here if I am staying in the area.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew Thomas

Wonderful location and very clean rooms.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alexander T.

Liked: Cleanliness, staff & service, amenities
Clean room with great amenities and fantastic staff service, care and attention. I will definitely stay again.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

KENNETH

Liked: Cleanliness, staff & service
Clean room, helpful staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

allison

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff, good amenities.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robin M

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amazing room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities
Great staff, kind and caring over the holidays!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at AKA WPB. We love the location and the hotel is very well maintained. This time we had glitches with the room keys. We needed to have them programmed every second day. We also had difficulty getting basic local information at the front desk, for example the exact location of the briteline station. We were told to Google it but she couldn’t give details from her Google search. Overall it is a great place to stay in WPB!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Fantastic staff, great location, and spotlessly clean hotel down to the last detail.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at AKA Hotel West Palm Beach and can’t recommend it enough! The property itself is absolutely beautiful—modern, spotless, and thoughtfully designed with a calm, upscale feel. The rooms were spacious and comfortable, with everything we needed for a relaxing stay. The location is perfect—close to great restaurants, shopping, and just a short drive to the beach. It made getting around West Palm Beach so easy while still feeling like a peaceful retreat. What truly made our experience exceptional was the staff. Everyone was warm and welcoming, and a special thank you to Aneil and Bradley who went above and beyond for us. Their kindness, professionalism, and attention to detail really stood out and made our stay that much more memorable. We left feeling relaxed, well taken care of, and already looking forward to coming back. Highly recommend!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Nseabasi

Liked: Cleanliness, staff & service, amenities
The room was spotless and spacious. The suite had everything we needed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and accommodations
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, amenities
Room was very clean with comfortable beds with all the necessary things to cook or heat your meals. Everything was very modern.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Great place a little pricey but competitive with the area. The room and pool were luxury.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing! Location was perfect!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean atmosphere, located perfectly in the middle of downtown West Palm. Great staff & service!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Very clean, quiet room w comfortable bed. Hotel in great location, super friendly staff, great services.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Room was great.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Nice large two bedroom a bit funky but all good only one elevator is not ideal but just need to plan ahead.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Stay was great! Friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was amazing! We would definitely book again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ransom

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are sizable, clean and inviting. The location is central and walkable. Staff were friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lizet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff and the trolley service was amazing
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area…friendly staff.
Stayed 1 night in Sep 2025