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"Great property"

"Staff was excellent!"

"The hotel is beautiful and has very helpful staff. Room is not as nice as shown in pictures- feels a little musty and dark. The view is also not amazing at least from the lower levels. However, it is a great place for a short visit and in a beautiful location."

"I’ve stayed here multiple times now, and find the staff friendly. I like that you can’t get to your floor without a key, and more importantly they are pet friendly!"

"I had such a great stay at The Chicago Hotel Collection Magnificent Mile Hotel & Suites. From the moment I walked in, everyone made me feel genuinely welcome. Kory checked me in and she was incredibly kind — patient, warm, and just overall amazing. Later on, when I needed to extend my stay, Raymond took care of everything quickly and with zero stress. Super helpful. The bar was another highlight. Drake, the bartender, is fantastic — friendly, attentive, and makes a great drink. He really added...

"Amazing"

"The room is super clean, a little on the smaller side. It was just 2 of us so it was perfect! The staff is very friendly and helpful, would 100% stay here again."

"No help at all"

"Room was really old and dated - needs a full remodel. Location is great, right next to Millenium Park. Bar area is big and a good spot to hang out. Room, though, really needs work. "

"Great location. Very friendly and helpful staff. "

"The Palmer House is the ONLY place I will stay when I am in Chicago. I absolutely love the history, the decor, the employees. It has the feeling of being home. It is the type of place where it is welcoming and yet elegant. "

"Great place"

"Nice location nestled I'm the middle of it all. Great stay the staff was communicative."

"The staff was incredibly friendly and the room was spotless. I had a very comfortable stay and slept soundly."

"Lovely hotel, very modern and clean. Had fantastic views from the top floor. We were on floor 28 and the skyline was great. Bed very comfortable and it was expected from a 4* hotel. Chicago is a business city, reminded me of a bar man set as its high rised buildings and slightly darker from the shadows of these buildings. Locally there was a few cafes and coffee shops for easy reach for breakfast "

"There was a bit of a complicated check in with the email registration form, then the text with the access code. Code didn’t work initially but went back down to get a new one. Staff was hospitable. Place is having a face lift for the Marriott change over. Needs some minor repair and painting in the room and more lighting. Bathroom was clean but the shower tray looked poor. Has stains and appears to be older."

"It would be nice to have scrambled eggs without meat in them."

"立地が良いにも関わらずお値段がリーズナブル。"

"Friendly staff and excellent location. Loved our 2 bed suite with 2 bathrooms and a kitchen! Would absolutely stay again!"