โรงแรมและที่พักในริเวอร์เดล

"Nice hotel but the rooms had thin walls! Good hear water running, toilets flushing, people laughing in rooms as next door. I would not stay overnight here"

"The room that we got was very rundown for a premium suite. When we asked the front desk about the condition of the room, we were told that it was normal and all of the rooms were like that. On the second evening, we were locked out of room and security came to let us in saying that it was a glitch with the door. On our last day, security woke us up (two adults, two toddlers, and a 7 year old) by banging on the door saying the front desk sent them up there to request we go to the front desk. They...

"Highly recommend! Great location, friendly staff, & clean spacious rooms."

"Very nice hotel in a central and safe location"

"Best location on Michigan Avenue"

"Excellent location, great room and very helpful staff"

"Everything was great other that elevator renovation which caused long wait times daily to get in and out of hotel."

"I needed an early check in and the staff was very accommodating, they held my luggage until my room was ready. It gave me just enough time to walk to Starbucks around the corner and when I got back, my room was ready! Everyone was nice & helpful and my room was clean. I’ll definitely come back!"

"The room was clean all the staff was very the breakfast was ok did use the bar . The outdoor was very nice I enjoy the fireworks show was amazing .This is a prime location for anyone visiting Chicago"

"We had a wonderful stay for Juneteenth weekend. The room, staff and amenities were great! Can’t wait to come back"

"Very disappointed with our recent visit at the Hilton Double tree downtown Chicago. We live in the city, have a 3 year old, and wanted to treat ourselves to a staycation for my birthday and enjoy our beautiful city by a pool! We left within 2 hours of checking in. when we were leaving, the front desk was not helpful, didn’t ask any questions about why we were leaving and were rude and unaccommodating. Both my husband and I have years of experience in customer service and this felt extremely...

"Staff was friendly and responsive but there were too few of them. No room service unless requested, even towels being refreshed. Parking was confusing. It was not clear that parking garage fees could be charged to the room, which resulted in our paying the garage and then the hotel for the samer time period. Hotel was not helpful in resolving this double-charge."

"The bartender Saturday night was great. Helpful and kind. The staff over all was great. The hotel is cool with character. 10/10"

"No pool, alot needs to be updated, noisey near elevators. Staff was great! Nice to have connected Chipotle if you don't want to venture out for food"

"good"

"The hotel is in a great location in Chicago. It is a massive big hotel. A bit outdated but room was clean and bed was very comfortable. For some reason it was not cleaned or serviced every day. Overall, had a good stay."

"The room needed dusting and wiped down. A few spiders noticed and the sofa bed needed to be changed to something more comfortable."