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"This hotel did not have key cards it has house keys the hotel staff was caught inside my room 3 times snooping while they thought all of us were sleeping in the room scared my kids out of a sound sleep in the middle of the night the first time and then was caught 2 more times while my kids sat awake and quiet scared to death I would not recommend ANYONE stays here especially if the have kids! Very scetchy not safe!!!"

"Just okay overall. Staff not friendly or inviting. I was told no real Easter celebration, such as Easter Egg hunt or Easter bunny for children, but then there was an Easter bunny. My grandchildren were excluded from The event or information was not accurate? I probably would not choose this hotel again. Certainly not the White Inn values from when I lived there with my children."

"We booked here for the weekend to attend a cheer competition with some other cheer families. Several families had extremely dirty rooms….one even requested a refund and went somewhere else. Our room was luckily clean which was the only decent part of our stay. I purposely chose this place because of the sauna and was looking forward to it all week. Upon arrival, I was told the sauna was broken and they had no clue when it would be fixed. I had booked a suite and it was right across the...

"Great location for the college visit "

"Absolute worst experience disgustinghair on all sheets stains on floor in cleaned rooms random apple sitting in room. Spaghetti sauce stains on walls. "

"First room provided had hair in the tub, no hand soap or Kleenex. Front desk staff was very accommodating and provided a new room. Carpets and rooms a little dated but bed was comfortable. "

"Property and room were very clean."

"I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services"

"Nice hotel, no issues, helpful staff.. "

"Room had bugs"

"1st night was good except no hot water in either room. The 2nd night a big family checked into several rooms our floor. All we heard all night is doors slamming and kids running up and down the halls until about 3 in the morning and then it started again around 8 in the morning. Told front desk several times. It didn't seem to matter"

"Clean hotel and rooms loved the stay"

"The breakfast was good, the afternoon shift was rude, the morning great. "

"Great location, very near restaurants and water theme park but also at a quiet location."

"The breakfast is basic but the waffle variety daily is cool. "

"Clean"

"The staff charged me for the room instead of just the deposit and then gave me attitude when I informed them the room was paid through Expedia in full area. There excuse was that “third party bookings” give them a hard time. That is no excuse to double charge me and just try to hand me room keys like all is well. All is not well. You just charged me full price for the room and not the deposit. The “oh well” attitude from the staff was unbelievable. The lady also called me by an ungodly word...

"I stayed here last night 4/7/26… first, I was double charged for the room. Manager says it should be back in my card in a few days… we’ll see. At night while blow drying my hair the power went out in my room. Staff came up after I called about 15-20 minutes later. He said there was nothing that maintenance could do… because they had never seen it happen before. He told me I could change rooms if i wanted to… well I was not going to stay in a dark room so I had to pack up ALL of my things and...

"The room was clean, staff was friendly and helpful and plenty of amenities for my kids and I to enjoy, particularly the swimming pool, hot tub, and indoor gym."