Greene King hotels in Richmond

"I was very disappointed in the cleanliness of the room. The did not seem to have been dusted, or vacuumed. The bathroom sink did not look to be cleaned and had what appeared to be makeup residue all over it. The soap dispensers were nearly empty. You are only given 2 bath towels and a tiny floor mat. The wall next to the bed appeared to have things smeared on the wall. There must be a night club attached to the building because you can hear and feel the bass of the music until 3AM. Even with ear plugs you can still hear the music and feel the vibrations."

"Location was not ideal, but walkable.. Restaurants were amazing!"

"I thoroughly enjoyed our recent stay at the Tower Hotel. Although the furniture was a little tired & dated, everything else was great. The view was excellent, the location is perfect & the staff were all brilliant, they couldn't do enough to make our stay enjoyable. I'd recommend it for a stay in London & would definitely stay there again."

"Very awesome hotel. Staff went out of their way to make me feel welcome. Housekeeping staff were extremely attentive. I would gladly stay there again."

"Room was very clean but decor tired and carpet threadbare in places."

"The room was perfect! It was small but worked well. The staff were incredibly friendly and helpful."

"The rooms were clean, but very small (cruise ship size) and worn. Shower leaking out of the door. Worped flooring due to shower leaking. Bathroom and shower were all black in color a very dark. Breakfast at"

"Incredible all around. I stay here every time I am in London. Great customer service, rooms and location."

"Nice hotel especially for the price. Check in was a long queue (due to everyone staying for the marathon), so they could do with self check in screens to speed up the process. It was also strange being asked to provide drivers license or passport as part of the check in process."