We stayed here for 2 nights as part of a longer trip in Northern Spain. This hotel is very central to all amenities including shops, cafes, bars and restaurants. The staff are friendly and helpful which made it a pleasant stay for us.
We loved our stay at this quaint hotel. Lourdes made our visit exceptional. We enjoyed visiting with her and feel she went above and beyond to make our stay a memorable one.
Estupenda acogida y atención por parte de recepción, inmejorable diría, hemos pasado la noche como en casa, total descanso y nada de ruido, apuntado queda para próximas veces!
Excepcional, cubrió todas las expectativas.gracias
Muy bonita habitación, perfectamente situado, pero sobre todo una atención excepcional desde nuestra llegada (llegamos muy pronto dejando las maletas que amablemente nos llevaron a la habitación para nuestro regreso por la tarde..) a cualquier momento en que solicitamos algo. Excepcional.
We walked into reception and didi not like the Hotel at all, right on the street plus it was surrounded by a lot of people not very nice looking.
We ended up not staying there.
Terrible !
We have been travelling through Spain and Portugal on our motorbike tour and this was our first stop. Lovely hotel in a fantastic location with an absolutely fabulous breakfast. I happened to leave an item at the hotel. I didn’t realise but they notified me the next day and Lourdes was so determined to get this item returned to me, it warmed my heart. We agreed for it to be delivered to another hotel on our way. We turned up today and it was there, waiting, safe and sound. What absolutely fabulous Customer Service. Thank you again Lourdes xxx
We had trouble finding the hotel, as our GPS took us to the wrong location. Also, it's in a pedestrian-only area, so you'll have to park in town, and walk to the lobby. The staff was extremely helpful, but they had somehow missed the fact that we had paid for breakfast. Upon finding out, later in the evening, they asked us what we wanted, but failed to let us know that it was served in a specific place, when we thought it'd be served in our room. No big deal, and the staff was again very apologetic and helpful.
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8/10 ดี
Charles
23 มิ.ย. 2024
ชื่นชอบ: ความสะอาด
A very tasteful and stylish hotel which was spotlessly clean. Loved the understated but high quality simplicity of the interior. Breakfast at adjoining cafe was excellent.
Sadly our stay was somewhat let down by the poor attention to requests by the front desk. We kindly
asked for restaurant recommendations, hand soap and robes for one of the rooms. These were not dealt with and we had to ask again. We were never given any recommendations or hand soap and only one robe!! Disappointed also that part of a curtain in one of our two rooms was detached from the rail and looked quite unsightly. Pointed this out on arrival, was told they knew of it but was never fixed during our four night stay. Not great for a boutique hotel.