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Hotel Crystal Reims Centre

3.0 star property
Explore Reims by bike and discover hidden gems. Later, relax in style at this tranquil oasis.

Choose dates to view prices

Nestled in Reims City Centre, Hotel Crystal offers a charming retreat with its picturesque garden and inviting coffee shop/cafe. Take advantage of free bicycle rentals to explore the city, then unwind at the bar or on the terrace with WiFi within reach.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Premium bedding, memory-foam beds, minibar, individually decorated

Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Premium bedding, memory-foam beds, minibar, individually decorated

Double Room

7.8 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, memory-foam beds, minibar, individually decorated

Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room

Premium bedding, memory-foam beds, minibar, individually decorated

Comfort Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, memory-foam beds, minibar, individually decorated

Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Renovated in 2015
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Premium bedding, memory-foam beds, minibar, individually decorated

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Reims City Centre, a neighbourhood in Reims, Hotel Crystal Reims Centre is near a train station and near a boardwalk. Cours Jean-Baptiste Langlet and Mars Gate are local landmarks, and travellers looking to shop may want to visit Boulingrin Market and Champéa Shopping Center. Champagne-Ardenne Planetarium Museum and Zig Zag Parc are also worth visiting. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails nearby. Visit our Reims travel guide
Map
86 Place Drouet D Erlon, Reims, Marne, 51100

What's nearby

  • Mars Gate showing heritage architecture, heritage elements and building ruins
    Mars Gate
    6 min walk - 0.6 km
  • Reims Cathedral which includes a church or cathedral, heritage elements and heritage architecture
    Notre-Dame de Reims
    9 min walk - 0.8 km
  • Stade de Reims by Night
    Reims Arena
    11 min walk - 0.9 km
  • Place Drouet d’Erlon
    10 min walk - 0.9 km
  • Congress Center
    11 min walk - 0.9 km

Getting around

  • Reims Station
    4 min walk
  • Paris (XCR-Chalons-Vatry)
    47 min drive

Restaurants

  • Odette
    1 min walk
  • Ernest Hemingway
    1 min walk
  • Grand Hôtel Continental
    1 min walk
  • Le Tablier
    3 min walk
  • Le Cuba
    2 min walk

About this property

Hotel Crystal Reims Centre

Hotel located in Reims City Centre
Take advantage of a terrace, a coffee shop/cafe and a garden at Hotel Crystal Reims Centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), free bike hire and a local area shuttle
  • A nature reserve, tour/ticket information and 1 meeting room
  • Concierge services, smoke-free property and a lift
Room features
All rooms are individually furnished, and include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Changing tables, highchairs and free infant beds
  • Bathrooms with showers and free toiletries
  • TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 14 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Changing table
  • High chair
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.50 for children
  • Nearby parking fee: EUR 14 per day(66 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crystal Reims
Hotel Crystal Reims
Hotel Crystal
Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel
Hotel Crystal Reims Centre Reims
Hotel Crystal Reims Centre Hotel Reims

Frequently asked questions

Is Hotel Crystal Reims Centre pet-friendly?

Yes, this property allows pets (limit 1 total).

How much is parking at Hotel Crystal Reims Centre?

On-site parking is available at the property.

What time is check-in at Hotel Crystal Reims Centre?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crystal Reims Centre?

Checkout is at 11:30 AM.

Where is Hotel Crystal Reims Centre located?

Located in Reims City Centre, this hotel is steps away from Colbert Square and Subé Fountain. Les Hautes Promenades and Église St-Jacques are also within 5 minutes. Reims Station is only a 4-minute walk and Franchet-d'Espèrey Station is 28 minutes.

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Reviews

Hotel Crystal Reims Centre Reviews

7.8

Good

8.2

Cleanliness

9.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 149 out of 620 reviews
Rating 8 - Good. 281 out of 620 reviews
Rating 6 - Okay. 129 out of 620 reviews
Rating 4 - Poor. 43 out of 620 reviews
Rating 2 - Terrible. 18 out of 620 reviews

Reviews

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities
Nice small hotel. Good bed and good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for the centre of Reims. Perfect one night stop over en route to the Euro tunnel.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking very safe -no where to park when you arrive to book in -breakfast good -
Stayed 3 nights in Sep 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the city Center. Quiet and a very nice, small, clean room. Amazing that it was so calm and quiet in the Center!
Stayed 1 night in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service

Satisfactory

Visiting family, ideal location, small pleasant hotel.
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel in a perfect location for everything. Our room was cleaned daily and although not the biggest we have stayed in was fine, only downside would be no air conditioning but a powerful fan was supplied. Staff were helpful and friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Not expensive so don't expect frills or a big room or air conditioning - but it is good value for money. Great central location yet set behind the main drag in Reims so quieter as a result. Very friendly staff.
Stayed 1 night in Sep 2023

6/10 Okay

Epaminondas

Disliked: Cleanliness, property conditions & facilities, room comfort

Reims Hotel Crystal

The price was not value. A triple room, which could hardly fit two persons. Sticky and very hot atmosphere with no air conditioning or air circulation system. No extractor in the bath either. One had to open the window giving straight access from the roof to the room - very risky, but no chance to get some fresh air. Service was helpful with a dehydrator, bur room overall very disappointing for that price range. OK 3-star, but that room is not suitable for 3 persons.
Stayed 1 night in Jul 2024

8/10 Good

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was sufficient for our stay. Cute boutique hotel with a good breakfast. Rooms were clean, although a little tired and in need of an update.
Stayed 2 nights in Oct 2025

8/10 Good

Zeinab

Liked: Cleanliness, staff & service, room comfort

Great staff

Very friendly and helpful staff . Great access to view points
Stayed 1 night in Aug 2025

10/10 Excellent

Niki

Gorgeous period building in Reims centre- hidden gem. Visited for over 30yrs
Stayed 3 nights in Dec 2024

8/10 Good

Sherrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Crystal is a quiet haven only five minutes walk from the train station. The property is very clean and I love the terrace in front. The staff is wonderful, and I recommend the breakfast! Thanks for a great stay in Reims!
Stayed 2 nights in Oct 2022

2/10 Terrible

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. The photo online was deceptive! The room was totally unacceptable. The hotel was set back between 2 buildings. The desk clerk referred us to a sister hotel when we refused the room. It was BAD!
Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

mold

super moldy rooms
Stayed 8 nights in Apr 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has historic charm--like the quaint lift. It is in a great location in Reims on a lively pedestrian street close to sights and connections. It is across the street from an underground city parking service. There are a variety of restaurants for all budgets in the area (but make reservations for the better ones). The breakfast is good if you want something substantial, otherwise there are a couple coffee shops down the block. We stayed in November and it was quiet. Some may find the old hotel a bit cramped a worn here and there, but the TV and plumbing worked well and the beds were comfortable.
Stayed 2 nights in Nov 2022

6/10 Okay

David

Liked: Cleanliness, staff & service
Protection du matelas du lit trop petite et s’enlève toute la nuit, douchette de la douche défectueuse et support non stable qui ne la maintien pas. Très déçu.
Stayed 1 night in Nov 2025

4/10 Poor

Cécile

Disliked: Cleanliness, amenities, property conditions & facilities
Chambre très petite, surtout avec un troisième lit pas nécessaire vu que nous étions 2…salle de bain vétuste et pas très nette, plafond en décomposition, serviettes de bain minuscules et très fines.
Stayed 1 night in Oct 2025

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities, room comfort
Frokost var dårlig. Trist bufet uspiselig eggerøre
Stayed 5 nights in Sep 2025

4/10 Poor

Lars-Peter

Disliked: Property conditions & facilities, room comfort
Kallt dåligt rum
Stayed 1 night in Sep 2025

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir !

Chambre deguelasse avec des poîls dans les draps et une veille couverture comme couvre lit
Stayed 1 night in Sep 2025

4/10 Poor

Barry

Disliked: Cleanliness, amenities, property conditions & facilities
De foto's van het Hotel lijken veelbelovend, tot je de kamers in het echt ziet. Onze kamer was extreem vuil, haar en kruimels overal. Ook in het bed was het nog vol met haar van andere mensen. Op de wc-bril waren ook nog schaamharen terug te vinden. Toen we het personeel aanspraken, hadden ze beloofd onze kamer te kuisen, maar hebben enkel de lakens gedaan zoals ze voor elke kamer doen. Nadien zijn we nog eens gaan klagen en werd er wederom niets gedaan. Het personeel bleef gewoon 'het spijt me' zeggen. Alsof ze het gewoon zijn en zelfs niet meer luisteren. Ook zag ik de vrouw van de receptie, die zich ook bezig hield met het opruimen van het ontbijt, een stukje stokbrood van een gebruikt bord terug tussen het "verse" stokbrood leggen... Echt geen aanrader, en zeker niet voor de prijs die ik betaald heb... Vermijd dit hotel als je toch een minimum aan netheid/hygiëne wenst.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Super Lage in der Fußgängerzone, direkt am Parkhaus, sehr nette Menschen!
Stayed 1 night in Aug 2025

8/10 Good

GIOVANI E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado

Boa localização para quem quer aproveitar a noite e conhecer os restaurantes e barzinhos das proximidades, porém
Stayed 1 night in Aug 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities

Charmant und günstig, gute Lage

Charmanter Innenhof, historischer Fahrstuhl, kleines Zimmer - perfekte Lage zu allen Sehenswürdigkeiten, Parkhaus wenige Meter entfernt (24h 15€)
Stayed 1 night in Jul 2025

6/10 Okay

Lieselot

Disliked: Property conditions & facilities
Op het eerste zicht een heel charmant hotel, centraal gelegen, vlak bij horecagelegenheden en bij toeristische trekpleisters. Het is wel een verouderd hotel, met kleine kamers en kan wel een renovatie gebruiken. Het ontbijt is heel triestig, zeker voor een meerprijs. Maar je betaald prijs-kwaliteit. Het is geen duur hotel en de bedden liggen goed.
Stayed 3 nights in Jul 2025