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"I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time."

"Friendly staff and convenient to shopping and restaurants."

"Muy bonito"

"It's a wonderful people and facilities "

"Excellent service. I was pregnant and the wokers were very attentive. If you want to have a beautiful experience, It’s worth staying here."

"New and clean hotel that was a true bargain at about US$ 12 per night. Staff was very helpful in terms of places to visit in the surrounding region. "

"The front desk staff were incredibly helpful. The garden is stunning and A Feast for all of the senses. The room was very comfortable and the hot water bottle they put in the bed at night made it incredibly cozy and delightful"

"El desayuno muy variado "

"Nice hotel, great location, and helpful staff…"

"Good Staff"

"Los Balcones is a beautiful colonial mansion turned boutique hotel. What a wonderful find in downtown Cuenca."

"Was a espectacular hotel thanx for all guys "

"Definitely will stay there again"

"The food was excellent and the service was great , very friendly staff! "