"Alles was prima. De kamer was zeer netjes, van alle gemakken voorzien en mooi gedecoreerd. Het eten in het restaurant was ook zeer goed. Enige minpuntje is dat niet alle tax inbegrepen is in de geafficheerde prijzen.
Het personeel is immens vriendelijk en behulpzaam. Werkelijk iedereen doet z'n uiterste best om je verblijf zo aangenaam mogelijk te maken.
De aangeboden excursies zijn niet in eigen beheer, verschillen qua service doch zijn correct qua prijs. Ik deed de victoria watervallen...
"Rude front desk checking in and out. Tried to charge me for someone else's drinks, and continued to argue after I showed my receipt. Room design is clunky and could be dangerous for people who are not extra careful ie stairs INSIDE the rooms. Food was good and bar staff friendly but does not make up for the desk or lack of value here"
"The helpfulness of the staff, the support, the protectiveness , were all above and beyond expectations. We really liked the hotel, and its location about half way between Livingstone town and Victoria Falls. Several malls and restaurants are a short walk away. We do recommend the Protea- it’s a great option if the ultra pricey riverfront lodges or the further away town options don’t work for you. Very good breakfast options too! Also very cool to see zebras randomly walking down the hotel...
"All the staff were helpful and welcoming. Rooms were clean. Breakfast was terrific and awesome range of food to choose from. Only pool undergoing maintenance was a disappointment otherwise excellent wifi connection and speeds ok. TV channels great. Enjoyed the hospitality and yummy meals."
"Wonderful stay at an authentic African lodge with beautiful views from their restaurant deck. We stayed in the family chalet which was on the outer rim of the campus. The staff was very hospitable and accommodating. We were able to borrow an electrical conversion box from the reception. Baboons were wandering during the morning and afternoon. We saw crocodiles and elephants in the early evening.
We enjoyed our stay and would highly recommend staying in the National Park. We also strolled...
"Great stay, super friendly owner of the apartment.
Need to improve the stream of the water in the shower but the rest was perfect.
Thank you so much, very recommended."
"We booked the comfort chalet room but was given a double standard room instead. They have double booked by accident. I still kept the 5-star rating because 1.) The price for both were the same anyway 2.) Even established hotels make the same mistakes with double-booking. 3.) The staff, especially Priscilla and Imelda took exceptionally good care of us! They are obviously a lodge on soft opening period, most of the area is still under construction but the rooms were spotless clean. The breakfast...
"Absolutely amazing, hidden gem in Livingstone! This is a second time I booked with Royal Sichango and I love it even more. This is quiet lodge close to everything in Livingstone, on doorsteps to the waterfalls. Staff is amazing, helpful and accommodating. Cabins are clean, convenient and well maintained. Come and enjoy the local flavor of Zambia!"
"We arrived later in evening. Property was poorly lit. The paths to our room hardly had any lighting. During the night the power kept going out. The next morning,we went to get breakfast before we left for the day. The information in the room says 6:30 am. They wouldn't let me sit in the room. Breakfast wasn't being put out when we left at 7:15 am. Friday, we were gone most of the morning and our room had no clean towels and wasn't cleaned. We had to go and ask. It was questionable if we were...