The property was very nice and staff friendly. The service at the restaurants was very slow and wait staff seemed overwhelmed by simple orders or requests. The rooms were nice but small.
Our stay at AVANI Victoria Falls Resort in Livingstone, Zambia, was nothing short of extraordinary. What began as a joint birthday getaway for two best friends became an unforgettable celebration filled with adventure, laughter, breathtaking scenery, remarkable wildlife encounters, and exceptional hospitality.
A special spotlight belongs to Ritah, our phenomenal Guest Services Guru! Her warmth, kindness, professionalism, knowledge, and genuine intentionality made our experience truly remarkable. Ritah went above and beyond to help us identify meaningful activities, anticipate our needs, and ensure our birthday celebration was memorable. She doesn't simply provide guest services, she creates extraordinary experiences and lasting memories! Her thoughtfulness and commitment to excellence are invaluable assets to AVANI.
One of our most treasured experiences was the five-course candlelit dinner at the Lunar Rainbow View overlooking Victoria Falls. The spectacular setting, delicious cuisine, and attentive service from Victoria, Godfrey, Alfredo, and Feslitus made for an exceptional evening celebrating life and friendship. Feslitus is an amazing chef with extraordinary skills. Her talents should be highlighted!
Another unforgettable highlight was exploring the resort grounds with Gabriel and Patrick. Special appreciation to Memory & Missole for their exceptional service. AVANI has character, natural beauty, and most importantly, their people. Thank you for making our trip great
Exceptional!!
Highlight animals in the resort grounds part of the National Park + close distance to Victoria Falls with complimentary unlimited access to Zambian side of the falls.
Spotless room and exceptional staff. Would like to come back and stay for longer.
My wife, son, and I had an excellent and memorable stay here. Our room was spotlessly clean, thanks to the fantastic housekeeping team, and the showers were incredible—it felt just like standing under Victoria Falls! The food was great, particularly the breakfasts and the poolside restaurant. However, I would have loved to see more local Zambian dishes on the standard restaurant menu. That said, the evening cultural show was a highlight, offering a wonderful display of Zambian culture alongside delicious traditional food. The hotel’s location is unbeatable; we easily walked to Victoria Falls three times and even took a day trip across the border. Additionally, the staff was highly helpful in arranging our airport transfers and excursions.
Another highlight is the animals roaming around. It's quite the experience to be lounging by the pool and have a giraffe standing next to you. Or looking out your window to see baboons or zebras.
We would definitely return.
Lovely property with direct access to national park. Food was very good but the high light was the staff especially Matilde at the front desk who was SO lovely & helpful.
A glorious location across the road from Victoria Falls, but the finishings and decor are dated, the grounds are full of animal droppings (zebras, giraffes, antelope, and baboons are roaming the grounds). The staff and service are great. The proximity to the Falls makes it worthwhile.
Was absolutely lovely always met with a big smile from staff who always asked how we were enjoying our stay, did we need anything . Enjoyed the food. Joseph saw at bar every day was amazing. Booking tours easy at hotel had all minds of options they arranged everything
Great hotel near the falls with charming staff and comfortable rooms. The gardens abound with animals (zebra by the pool) and it’s just next to the falls entrance. They provide free shuttkes to the Royal Livingsone hotel so easy to go there for dinner.
I can’t wait to go back. My experience there was absolutely amazing. The staff is extremely friendly and helpful. The hotel is beautiful. The food was fantastic, one think I would recommend is getting more verity of drinks to make at the pool bar.
Great location, pool, room facilities - comfortable bed, good shower and separate bath, mosquito nets, fridge. Clean. Friendly, professional staff, great bar and food service - relaxed - suit all ages. Resident zebras, impala and giraffes a bonus.
Without a question the best value for money if you are visiting the Victoria Falls area. The hotel is within the national park so you have free access to the falls which are a 5 minute walk from your room. In addition, there are zebras, giraffes, impalas and monkeys roaming free within the grounds which makes for an unforgettable experience. The staff is incredibly well trained and accommodate all of our needs, always with a smile and good attitude.
Amazing to wake up to find zebras outside your windows - very good hotel only downside the family room with 2 queen beds was on the small size. They forgot about the free bottle of wine until reminded. Apart from that all good.
Annorlunda att gå sida vid sida med levande djur. Fint läge, men servicen är bedrövlig. Det kan ta uppemot 1,5 timma att få beställd mat från barrestaurangen. Personalen inte särskilt uppmärksam, men helt okej frukostutbud.
เข้าพัก 3 คืน, กรกฎาคม 2024
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Amar
12 เม.ย. 2023
ไม่ชื่นชอบ: ความสะอาด
This was my 4th stay in last 10 years. Seems like management doesn’t care about guest experience. Will not be returning.
Great location and that it’s right on the border of the entrance to Victoria Falls. I went to the Falls almost every day. The sister property, which is Royal Livingston had additional restaurants, a bar and a spa, which was right on the Zambezi river and a relaxing experience. On all of the attributes I rated excellent. The only reason I gave it four and not five stars is because the Avani hosts conference is quite regularly. With all the conference hours, it just was a bit more overpopulated in the hotel facilities than I was hoping. But the staff the grounds in the wildlife that walk around like zebras, giraffes, antelope, monkeys, are all amazing. I would stay here again and planning to return in 2 years.