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"Personal sehr freundlich und hilfsbereit, Sauberkeit Zimmer und Hotel absolut in Ordnung.Hotel ist empfehlenswert."

"There was a young man on reception who was terribly rude to both my wife and I and a couple of guests in front of us. We ended up helping the guests with some advice on where to eat as the staff member simply said “Google it” with a tone of disdain, when asked for restaurant recommendations. Terrible attitude and awful customer service."

"We stayed for a couple days. Very close to transit and lots of food options. Breakfast was great and staff were wonderful. They let us check in early and it was GREATLY appreciated. Would recommend."

"es zwar alles zweckmäßig. Es war augenscheinlich,oberflächlich sauber. es gab nichts zu beanstanden. Wir kommen sehr gerne wieder.Vom Preis her aber trotzdem etwas happig 250 für 4 köpfige Familie mit Hund pro Übernachtung."

"Über das Hotel kann ich wirklich nur positive Sachen aufzählen. Sehr saubere Zimmer,das Personal sehr höflich und hilfsbereit und Vorallem sehr große Auswahl am Frühstück,da ist für jeden etwas dabei. Außerdem liegt das Hotel sehr zentral, fußläufig zur Innenstadt. Also das Hotel kann ich nur weiterempfehlen."

"Glad to choose to stay here. We have a perfect staying experience!"

"I am always a fan of the Hyatt staff and properties. The spa, pool, gym, room - all great ways to refresh after a long few weeks trekking through the heat. I love how close this hotel is to the Cirque de Soleil show Alize. I love this show. Lastly the staff is so helpful and friendly. I wish Hyatt trained every hotel chain. We stayed here with 4 of our mostly adult children and enjoyed watching the World Cup final in the bar."

"Will come here again."

"Excellent location, breakfast and FOH staff. Our disabled room seemed to lack heated towel rail ? and the cleaner was a little lax. But would definitely recommend."

"Excellent hotel. Wonderful gym and pool. Very nice and helpful staff. Great location as well."

"Everything was excellent"

"First time visit to Berlin. The hotel has very good location. Very walkable and easy access to public transportation. Room is clean and well maintained. "

"Room was very hot because air conditioning had not been put on ahead of my check in. Took hours to cool down. Glass shelf in bathroom was shattered and had been covered up with a makeshift plastic cover"

"The location is great, right across Berlin Hbf! The Reichstag was only a few minutes away. The room was clean! The water in the shower was nice and warm! But I can't adjust the showerhead and it's directed towards the wall so I had to remove it from it's holder and hold it. But it's not a big deal to me. Air-conditioning worked great!"

"The staff was really nice and helpful. Rent their bike for the day if you need to get around the city quickly. Would definitely consider this hotel again."