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" The breakfast was good service not good people are not friendly."

"Great place to stay and relax, beautiful view would stay there again👍"

"Exelente servisio"

"Nice place to stay, conveniently close (walking distance) from many stores and restaurants, and the El Salvador del Mundo monument park. The staff is very kind, respectful, and resourceful. Will definitely stay again if a nearby future. "

"Unfortunately I did only spent one night at this place. Complementary breakfast and parking, helpful associates."

"Do not stay at the bungalow. We stayed there for two nights and we had a horrible experience. The staff is okay, but the room was dirty. We got in the shower and there was literally a ball of hair from the previous guest there. The room needed a good mop. You can hear everything from that room. In one of the nights they were doing construction until 2-3am in the morning. Not caring whatsoever for guest that are staying there. We would not stay here again and i would recommend you spend your...

"Estuvo bien"

"The hotel Villa Serena is close to shopping and dining. My room was very small. Even dough there is a small area where they can put a small table. For the luggage or personal things. Is good that it has great AC and hot water. And Wi-Fi. That is a plus. It is a little bit noisy. But I that might be normal. Overall is comfortable enough to spend the night. The staff was very nice also. Very helpful. "

"Lo que no me gustó fue la poca variedad de desayunos, nada más eso, fuera de ello, todo excelente. Nos cayó muy bien un bartender llamado Luis que nos sacó mucha plática y nos sirvió nuestros tragos 😁"

"The place was easy to find with a sign in the front"

"Everything was good Except they do not have a restaurant on the property The staff service was excellent "

"No tiene aire, tiene abanico"

"Staff was very nice. I enjoyed my stay."

"The room was very clean. I was very happy with their service. The staff was very friendly and helpful. I was very happy with the service."

"Staff were not helpful. We stay to eat at one sushi restaurant inside but we order stake for dinner. Food was not cooked well and waitress didn't even came onces to check on as. I have to ASK multiple times for water. She didn't check on as about our food or drinks, but yet when it came to the tip it was included in tbe bill. We had no choice. Pool need to be clean. Lots of dead bugs in the pool. For a hotel that apparently is one of the best in el salvador. I would say absolutely NOT. ...

"Staff great service"

"Todo estuvo excelente, los desayunos muy buenos, y la atención de Fátima fue fenomenal"

"Muy lindo lugar, personal amable y limpieza en todo el lugar."

"Very nice spot. Well located and very friendly staff and hospitality is like feeling right at home."

"We loved our stay! The hotel is so beautiful inside with the lush trees and pool. Don’t miss the patio that overlooks the lake. Great service and would stay there again."