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HI Hotel Impala

3.5 star property
Guests wake up to freshly brewed coffee aromas and enjoy delicious on-site dining before relaxing with stunning rooftop views at this welcoming hotel

Choose dates to view prices

HI Hotel Impala welcomes travelers near Alameda Hidalgo Park. Enjoy a coffee shop, rooftop relaxation, and Mesón Alameda restaurant. Rooms include WiFi, with cooked-to-order breakfast and concierge services enhancing your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
The current price is ฿1,302
฿1,710 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Double Room

7.4 out of 10
Good
(14 reviews)

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Quadruple Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | View from room

Executive Room

8.0 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Individually decorated
TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing

Single Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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8 Mar - 9 Mar
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About the area

Located in Querétaro, HI Hotel Impala is in the city centre. Templo y Convento de la Santa Cruz and Aqueduct of Santiago de Querétaro are notable landmarks, and the area's natural beauty can be seen at Alameda Hidalgo Park and Cerro de Las Campanas National Park. Looking to enjoy an event or a match while in town? See what's going on at Corregidora Stadium. Visit our Querétaro travel guide
Map
Colon #1 Col. Centro, Querétaro, QUE, 76000

What's nearby

  • Los Arcos, Monument in Santiago de Querétaro.
    Aqueduct of Santiago de Querétaro
    15 min walk - 1.3 km
  • Alameda Hidalgo Park
    5 min walk - 0.5 km
  • Zenea Garden
    7 min walk - 0.6 km
  • Plaza de Armas
    7 min walk - 0.6 km
  • Querétaro Cathedral
    12 min walk - 1.0 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    37 min drive

Restaurants

  • Los Bisquets Bisquets Obregón
    5 min walk
  • Cooking Star
    4 min walk
  • Tortas "Alex
    3 min walk
  • Taquería El Torito
    1 min walk
  • Taqueria los amigos
    5 min walk

About this property

HI Hotel Impala

Hotel near Alameda Hidalgo Park
Located close to Querétaro Regional Museum and Plaza de Armas, HI Hotel Impala provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Mesón Alameda, offers breakfast and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), 3 meeting rooms and luggage storage
  • A banquet hall, a 24-hour front desk and a lift
Room features
All 112 rooms include comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch TVs with cable channels
  • Ceiling fans, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 72 to 200 for adults and MXN 72 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe con Verde
  • Mesón Alameda
  • Sky Garden

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200, per pet, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Parking height restrictions apply

Property is also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

Is HI Hotel Impala pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at HI Hotel Impala?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at HI Hotel Impala on 8 Mar 2026 start from ฿1,302, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HI Hotel Impala?

Self-parking is free at this property.

What time is check-in at HI Hotel Impala?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at HI Hotel Impala?

Checkout is at 11 AM.

Where is HI Hotel Impala located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Alameda Hidalgo Park, Querétaro Regional Museum and Plaza de Armas. Querétaro Cathedral and Templo y Convento de la Santa Cruz are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HI Hotel Impala Reviews

7.2

Good

7.8

Cleanliness

8.4

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 203 out of 612 reviews
Rating 8 - Good. 139 out of 612 reviews
Rating 6 - Okay. 121 out of 612 reviews
Rating 4 - Poor. 80 out of 612 reviews
Rating 2 - Terrible. 69 out of 612 reviews

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Stayed 1 night in May 2024

6/10 Okay

Jose

Liked: Staff & service
I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling.
Stayed 1 night in Nov 2024

8/10 Good

Bryan Daniel

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
The staff is nice and friendly. The building is too old and the rooms have not ac.
Stayed 1 night in May 2025

8/10 Good

Thierno Sadou

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and great staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Thierno Sadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people.
Stayed 1 night in Jan 2026

10/10 Excellent

Johnny

Liked: Cleanliness
good place
Stayed 2 nights in Oct 2025

10/10 Excellent

Adriana

Liked: Amenities
Excelente hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Stayed 1 night in Jul 2025

6/10 Okay

Gabriel

Ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Apr 2024

2/10 Terrible

Jorge Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Aug 2024

2/10 Terrible

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No AC and room was very small.
Stayed 1 night in May 2025

6/10 Okay

Dora

Too noise you can’t sleep well in a very comfortable bed
Stayed 2 nights in Oct 2024

2/10 Terrible

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024

2/10 Terrible

Linette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal cero flexible
Stayed 1 night in Apr 2024

4/10 Poor

Brian

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024

8/10 Good

Conrado

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

10/10 Excellent

Polly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Personal amable
Stayed 1 night in Feb 2026

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones estaban con lo necesario atención muy buena
Stayed 1 night in Feb 2026

4/10 Poor

flor

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación siempre que llegamos olía a humo de cigarro y se suponía que era libre de humo, tiene solamente 4 planchas para todo el hotel
Stayed 4 nights in Jan 2026

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y estancia, sin duda volvería a reservar en este lugar
Stayed 1 night in Jan 2026

6/10 Okay

Emilio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal servicio de todo el personal. Nos despidieron de la habitacion desde antes de cumplirse el tiempo, Condiciones malas en general del edificio
Stayed 1 night in Dec 2025

8/10 Good

Ida Carolina

Liked: Cleanliness, staff & service
estan promedio las habitaciones, cama no tan estable con ruido, falta una buena actualización en sus instalaciones por que el sitio es muy céntrico y conveniente
Stayed 1 night in Dec 2025