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"Low quality"

"Extremely convenient, clean, and the front desk staff was amazingly friendly. I would definitely stay here again."

"They called the morning of our stay and offered a free upgrade to a king suite. We declined bc there were 3 of us and we booked 2 queen beds. When we checked in they gave us a king suite/handicap room. When we asked they said “we overbooked. This is all we have” The room was also facing the highway/main road. It was very load all hrs of the day and night."

"Staff was very helpful and friendly. Let my family check in a little earlier than normal."

"Very cool"

"Easy check in, friendly staff, clean Facility"

"Room big enough for family"

"The house was a bit old-fashioned, but spacious. There were issues with cleanliness and attention to detail, and the apparent lack of effort and investment was quite a disappointment. If the house were better cared for, and if some effort were put into a couple of improvements, it could’ve been a comfortable stay, but cleanliness and attention to basic necessities should be met at minimum for a place that you’ll be sleeping or showering."

"Nice stuff. Jade took great care of us when we checked in and the evening of our stay. Breakfast was good also. The shower was a little bit small and the layout was a little quirky."

"helpful staff"

"We ride to Lake George a few times a year. For the last 3 years we have been staying here. Staff is always friendly. The rooms and property are always clean."

"Perfect!"

"Staff were super cheerful and helpful, all of them. They provide free parking, free drinks 5-7pm and free breakfast w/ made to order omelets? That’s a lot of value. I have stayed at dozens of hotels but I was very surprised at how well this place was run and how much I enjoyed it. Top place in Saratoga and perfectly located"

"Overall great place. Great service"

"Online it listed there was a pool, when arriving it was completely drained, and out of service!"

"staff was wonderful and helpful"

"Excellent service. Got to use inside and outside pools,sauna and other activities. I would highly recommend Holiday Inn."

"Was nicer than expected from the road. Fo sale sign threw us off."

"Had to call front desk, tv would not turn on. Turned out it was totally unplugged, as was the phone—so returning to our room at 11:30 at night, we had no phone because someone disconnected it…we thought both things unplugged was rather strange. Refrigerator ran loudly all night. Got up to shower the next morning and there was no shampoo in the dispenser in the shower. Thank goodness my husband had the foresight to bring a travel sized bottle."

"The hotel was very nice, clean, and well-maintained. The staff was friendly, welcoming, and helpful throughout my stay. I had a great experience and would definitely recommend this hotel to others."