You will not see staff when you get there, just follow instructions on the email. With that said, you couldn't leave bags before check in or after check out. However if you are taking VIA train, you can use their storage like I did.
Quick responses to emails in case you need any help.
Excellent downtown location with public buses. Night life is very limited.
The room really feels like home. You can use laundry machines as well. There are all kinds of kitchen amenities that you can use, however there are many restaurants nearby as well.