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Reviews of Hotel Manoir Victoria

4 out of 5
Hotel Manoir Victoria
44, Cote du Palais, Québec City, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1045 reviews" "
Rating 8 - Good. 256 out of 1045 reviews" "
Rating 6 - Okay. 54 out of 1045 reviews" "
Rating 4 - Poor. 9 out of 1045 reviews" "
Rating 2 - Terrible. 9 out of 1045 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to everything
Stayed 2 nights in Apr 2024
Response from Cynthia Demers on 1 May 2024
Bonjour Madame Castillo, Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria. Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. We hope to have the privilege of hosting you again shortly! Cynthia DemersReservations Manager

10/10 Excellent

Nissim

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfectly situated
Stayed 4 nights in Dec 2023
Response from Cynthia Demers on 1 May 2024
Bonjour, Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria. Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. We hope to have the privilege of hosting you again shortly! Cynthia DemersReservations Manager

10/10 Excellent

Jean-Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the hotel. A one night stay for us but I am certain it woumd be great for even longer.
Stayed 1 night in Apr 2024
Response from Cynthia Demers on 28 Apr 2024
Bonjour Monsieur Wallace,Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria.Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. We hope to have the privilege of hosting you again shortly! Cynthia DemersReservations Manager

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Lobby is modern and bright. Staff is friendly and helpful. Room was great for three of us. Modern, bright, comfortable and clean.
Stayed 2 nights in Apr 2024
Response from Cynthia Demers on 22 Apr 2024
Bonjour Madame Goulet, Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria. Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. We hope to have the privilege of hosting you again shortly! Cynthia DemersReservations Manager

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was on a very busy street and could hear loud bar below and anyone walking by being loud, Sat thru Wed. Everything else about the hotel (clean, modern, helpful staff) was great, especially the location. No room in valet but parking was easy just down the street.
Stayed 4 nights in Apr 2024
Response from Cynthia Demers on 22 Apr 2024
Bonjour Madame Paine, Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria. Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. We hope to have the privilege of hosting you again shortly!Cynthia DemersReservations Manager

8/10 Good

GRACE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to dining options and shopping. A downside to the property was the distant, hidden elevator, which was not easily accessible, and the steep staircase to the check in counter. Patrons have to carry their luggages up 26 steps!!
Stayed 4 nights in Apr 2024
Response from Cynthia Demers on 22 Apr 2024
Bonjour Madame Arambulo, Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria. Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. Cynthia DemersReservations Manager

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again!
Stayed 3 nights in Apr 2024
Response from Cynthia Demers on 22 Apr 2024
Bonjour Madame Custadio, Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria. Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. We hope to have the privilege of hosting you again shortly! Cynthia DemersReservations Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation for families. Reasonably priced. Within walking distance to all sites.
Stayed 2 nights in Apr 2024
Response from the management on 17 Apr 2024
Bonjour ,Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria.Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. We hope to have the privilege of hosting you again shortly!

10/10 Excellent

Olivia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Old Quebec. Close to lots of good restaurants and shopping. Staff were very friendly. Nice pool area and decent gym.
Stayed 3 nights in Apr 2024
Response from The management on 17 Apr 2024
Bonjour ,Thank you for taking the time to share your comments on your recent visit at Hotel Manoir Victoria.Your feedback is very important and allows us to improve and offer an outstanding experience to all our guests. We hope to have the privilege of hosting you again shortly!

8/10 Good

an

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and decent
Stayed 4 nights in Apr 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service especially by Kellyanne at the Front Desk! Clean, centrally located, and pool was a bonus.
Stayed 5 nights in Apr 2024

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

evelyn

Travelled with family
Excellent area with pleasant and helpful staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and in a great location
Stayed 5 nights in Mar 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Easy walkkng to everything! Hotel was clean and modern ans fhe staff were very helpful!
Stayed 1 night in Mar 2024

10/10 Excellent

AFM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and move around in quebec city
Stayed 1 night in Mar 2024

10/10 Excellent

Preston, Westford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in convenient location.
Stayed 1 night in Feb 2024

8/10 Good

Salvemar

Liked: Cleanliness, staff & service
Noisy probably because the building is so old you can hear any sounds made from staff
Stayed 2 nights in Mar 2024

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free room upgrade!!! :)
Stayed 3 nights in Mar 2024

10/10 Excellent

Timothy

Travelled with family and small children, Travelled with group
Liked: Amenities
The staff were helpful and friendly. If you have a big truck check to make sure it will fit in the hotel's underground parking. If not, there is plenty of street parking, at least when we went (2nd week of March). The hotel is very close to all the restaurants, amenities, and attractions in Old Québec. The gym was small but everything worked and was not packed in the mornings. The sauna was clean and so too was the pool which was fine for kids.
Stayed 4 nights in Mar 2024

10/10 Excellent

J

Travelled with family
Liked: Amenities, property conditions & facilities
Location and cleanliness and friendly staff. This place was perfect place for us stay wondering around the town
Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Grande chambre pour le Vieux-Québec. Piscine propre
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees and nice and convenient room. Enjoying myself so far.
Stayed 1 night in Mar 2024

10/10 Excellent

Jekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, in a safe area, walking distance to all the attractions. Friendly and helpful staff, clean pool and sauna, enjoyed relaxing there at the end of the day. Highly recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would highly recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great ( location and service)
Stayed 1 night in Mar 2024

10/10 Excellent

Karin, Ringgold

Nice hotel, clean and comfortable, great location, staff friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

ROGER

Travelled with family and small children
Liked: Amenities
.
Stayed 3 nights in Mar 2024

10/10 Excellent

vicky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Très propre, grandes chambres, personel accueillant, déco au goût du jour, très bien situé.
Stayed 1 night in Mar 2024

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Full of restaurants nearby
Stayed 1 night in Mar 2024

8/10 Good

Lac long

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised at how kind the staff were; amenities and location were also a plus. Very clean and comfortable.
Stayed 2 nights in Feb 2024

8/10 Good

Amany

Stayed 2 nights in Feb 2024

10/10 Excellent

Herve

Stayed 1 night in Feb 2024

10/10 Excellent

Nicola Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location for exploring Quebec.
Stayed 7 nights in Feb 2024

10/10 Excellent

Maria Charidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Clean. Friendly staff. Good location.
Stayed 2 nights in Jan 2024

8/10 Good

andrew

Liked: Cleanliness
Excellent hotel, staff very friendly. Needs to have an escalator or elevator a front entrance. It has a very long flight of stairs, that are difficult to climb if you have even minor disabilities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel reception went above and beyond, would stay again.
Stayed 3 nights in Feb 2024

6/10 Okay

Lori

Disliked: Cleanliness, staff & service
When you enter the hotel there is a large set of stairs and absolutely no one helps you with your luggage. We had to ask for waters each day then they ran our and never offered to get some later or even let us know when they would have more (keep in mind there is a restaurant there). We tan out of T-P and we had to pick it up at the reception desk. The room was not cleaned one of tge days so we had to request it be cleaned. The service was very lacking.
Stayed 4 nights in Feb 2024

6/10 Okay

Dion, Trenton

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice breakfast...no parking for trucks
Stayed 1 night in Feb 2024

8/10 Good

Jean-Jacques

Stayed 4 nights in Jan 2024

10/10 Excellent

CLAIRE

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful staff, good amenities. Gym was awesome and pool was fantastic, too - but VERY chlorine-filled. Hotel is very conveniently located in the middle of a wonderful area but it can be loud at night. We were often woken up by people walking home from the bars or talking loudly on the street late at night. SO many options within walking distance for food, shopping, everything you could want!
Stayed 4 nights in Jan 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location!
Stayed 2 nights in Jan 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this hotel! It was our first time visiting Old Quebec City and this hotel was the perfect fit for us! Loved pool, clean, comfortable room, well priced, and best part was the location!
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert, Brossard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024