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Reviews of Hampton Inn & Suites by Hilton Quebec City /Saint-Romuald

4 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 38 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fatane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Apr 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and helpful.Room annd facilities are very clean! Area is convenient and full of dining options. Very impressed!
Stayed 1 night in Apr 2024

10/10 Excellent

Richard B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice, modern, clean, comfortable hotel, with all of the amenities that a person would want. Staff were very pleasant and proficient in their jobs. I ate a dinner at the restaurant on site. The meal was very good and the service was friendly and attentive. My room was clean and the bed was comfortable. All around, an excellent stay, where I would re book if in the area again.
Stayed 1 night in Apr 2024
Response from Mohamed on 18 Apr 2024
Dear Richard,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our location to be convenient and that your room met your expectations in terms of cleanliness.Your feedback is valuable to us, and we appreciate your kind words. It is our goal to provide exceptional service and amenities to all our guests, and we are pleased to hear that we succeeded in doing so during your stay with us.Thank you again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back in the future and exceed your expectations once again.Warm regards,MohamedFront desk managerHampton Inn & Suites by Hilton.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mohamed on 19 Apr 2024
Bonjour Daniel,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Nous apprécions votre soutien et vos aimables paroles.Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

CHANG

Stayed 1 night in Apr 2024

10/10 Excellent

Lin

Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated
Stayed 1 night in Apr 2024
Response from Marilyn on 9 Apr 2024
Dear Catherine,Thank you for sharing your stay among us.We are glad to read your stay was as great as expected.We are looking forward to welcome you again.Best regards

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Marilyn on 9 Apr 2024
Dear christineThank you for sharing your stay among us.We are glad to read your stay was as great as expected.We are looking forward to welcome you again.Best regards

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. beds are comfortable , and breakfast is included witch is a plus. we enjoyed our stay!!
Stayed 1 night in Mar 2024
Response from Marilyn on 9 Apr 2024
Dear Julie,Thank you for sharing your stay among us.We are glad to read your stay was as great as expected.We are looking forward to welcome you again.Best regards

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
We received an excellent welcome
Stayed 1 night in Mar 2024
Response from Mohamed on 31 Mar 2024
Dear Sammy,We’re thrilled to hear that you received an excellent welcome at our hotel. Your satisfaction is our top priority, and we hope welcoming you in the future to a more enjoyable stay.Warm regards,MohamedFront desk supervisor

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to highway and restaurants. Parking easy and rooms were new clean and large.
Stayed 1 night in Mar 2024
Response from Mohamed on 31 Mar 2024
Dear guest,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Jennilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything wa good in my stay.All the staffs are friendly.
Stayed 2 nights in Mar 2024
Response from Mohamed on 22 Mar 2024
Bonjour Jennilyn,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous. Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Nous apprécions votre soutien et vos aimables paroles.Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

Gina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Mohamed on 22 Mar 2024
Bonjour Gina,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous. Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Nous apprécions votre soutien et vos aimables paroles.Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

6/10 Okay

Eric

Liked: Staff & service, amenities
Disliked: Cleanliness
There was black mold in the shower. Which was difficult to see as the lights in the bathroom did not work. The hideabed was a complete mess and did not look like the sheets were clean, just left a mess and hid the bed away. The stay did not meet expectations if I’m honest. The staff and breakfast were positive notes.
Stayed 1 night in Mar 2024
Response from Mohamed on 16 Mar 2024
Hello Eric, I'm sorry to hear that your experience didn't meet your expectations. We take cleanliness and comfort of our rooms very seriously. We'll investigate the issues you've mentioned and take steps to address them immediately. We appreciate your feedback on our staff and breakfast, and hope to have the opportunity to regain your trust on a future stay.MohamedFront desk manager

10/10 Excellent

sumit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Mohamed on 16 Mar 2024
Dear Sumit,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional.Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk ManagerHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Sally

Stayed 1 night in Mar 2024
Response from Mohamed on 31 Mar 2024
Bonjour Sally,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Nous apprécions votre soutien et vos aimables paroles.Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

Yanick

Stayed 1 night in Feb 2024
Response from Mohamed on 22 Mar 2024
Bonjour Yanick,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous. Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Nous apprécions votre soutien et vos aimables paroles.Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
30 minute drive to site seeing
Stayed 2 nights in Feb 2024
Response from Mohamed on 4 Mar 2024
Hello David,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories and that you appreciate our hotel location.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional.Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Mahima

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! The breakfast was great and the staff was very friendly and helpful
Stayed 2 nights in Feb 2024
Response from Mohamed on 20 Feb 2024
Dear guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our staff helpful and friendly.We understand that breakfast is an essential part of the day, which is why we make sure in offering the best quality products to all our guests.Thank you again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back in the future and exceed your expectations once again.Warm regards,MohamedFront desk SupervisorHampton Inn & Suites by Hilton.

10/10 Excellent

Berk, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mohamed on 19 Feb 2024
Hello Berk,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Nadine and Dean

Travelled with partner
Liked: Property conditions & facilities
Excelent place will be back
Stayed 1 night in Feb 2024
Response from Mohamed on 16 Feb 2024
Dear Nadine,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Would definitely recommend.
Stayed 1 night in Feb 2024
Response from Mohamed on 16 Feb 2024
Dear guest,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Roselyne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would more types of fruit for breakfast
Stayed 1 night in Feb 2024
Response from Mohamed on 8 Feb 2024
Dear Roselyne,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect score.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional.We will address your feedback regarding the breakfast items to our food and beverage manager. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
This is the best hotel all the way
Stayed 1 night in Jan 2024
Response from Mohamed on 8 Feb 2024
Dear Linda,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

8/10 Good

Yosephine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to restaurants and shops
Stayed 2 nights in Jan 2024
Response from Mohamed on 8 Feb 2024
Dear Yosephine,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us good scores.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Kollengode Venkitachalam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable with spacious beds & linen. Washroom was neat & provided with essentials.
Response from Mohamed on 8 Feb 2024
Dear Kollengode,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional.Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mohamed on 25 Jan 2024
Bonjour Beatriz,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour, et nous nous efforcerons de vous offrir une expérience encore meilleure.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

Sue and Scott

Stayed 1 night in Jan 2024
Response from Mohamed on 14 Jan 2024
Hello Sue and Scott,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

8/10 Good

Steven

Stayed 1 night in Dec 2023
Response from Mohamed on 14 Jan 2024
Hello Steven,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us good scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Rojin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mohamed on 7 Jan 2024
Dear guest,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mohamed on 7 Jan 2024
Dear guest,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional.Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Zhenyang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and excellent experience
Stayed 2 nights in Dec 2023
Response from Mohamed on 5 Jan 2024
Dear Zhenyang,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Mohamed on 5 Jan 2024
Bonjour Julie,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous. Votre satisfaction est notre priorité absolue, et nous sommes ravis de constater que nous avons pu répondre à vos attentes.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

Glenn, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mohamed on 31 Dec 2023
Bonjour Glenn,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Mohamed on 31 Dec 2023
Bonjour Marie-Claude,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

GENE SUNG, NORT YORK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Mohamed on 31 Dec 2023
Bonjour Gene Sung,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

4/10 Poor

Amelia

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Mohamed on 31 Dec 2023
Bonjour Amelia,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Nous sommes désolés de constater que vous avez exprimé un avis moins favorable concernant votre séjour à l'hôtel. Nous accordons une grande importance à la satisfaction de nos invités et nous souhaiterions en savoir plus sur les raisons qui vous ont poussée à ne pas apprécier pleinement votre expérience parmi nous. Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation. Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Mohamed on 31 Dec 2023
Bonjour Patrick,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Nous sommes désolés de constater que vous avez exprimé un avis moins favorable concernant votre séjour à l'hôtel. Nous accordons une grande importance à la satisfaction de nos invités et nous souhaiterions en savoir plus sur les raisons qui vous ont poussée à ne pas apprécier pleinement votre expérience parmi nous. Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation. Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

2/10 Terrible

KYEBIN

Stayed 1 night in Dec 2023
Response from Mohamed on 9 Feb 2024
Hello KYEBIN,We deeply apologize for any inconvenience, and we would like to know more regarding your experience at our hotel.Guest satisfaction is our top priority, and we regret that we fell short of your expectations in this regard. We appreciate your feedback as it helps us identify areas where we can improve and enhance our guest experience.We hope you will consider staying with us again in the future, giving us another opportunity to provide you with the exceptional service you deserve.Best regards,MohamedFront desk supervisor

10/10 Excellent

Stuart

Travelled with family
Friendly and efficient check in. Comfortable, clean and not outdated decor. Excellent location. Breakfast very good.
Stayed 1 night in Dec 2023
Response from Mohamed on 25 Dec 2023
Dear guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our location to be convenient and that your room met your expectations in terms of cleanliness and space.We understand that breakfast is an essential part of the day, which is why we make sure in offering the best quality products to all our guests.Your feedback is valuable to us, and we appreciate your kind words. It is our goal to provide exceptional service and amenities to all our guests, and we are pleased to hear that we succeeded in doing so during your stay with us.Thank you again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back in the future and exceed your expectations once again.Warm regards,MohamedFront desk SupervisorHampton Inn & Suites by Hilton.

10/10 Excellent

Felma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice to have some air freshener in the room.
Stayed 1 night in Dec 2023
Response from Mohamed on 25 Dec 2023
Hello Felma,Thank you for your feedback. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional.Regarding your suggestion about the air freshener in the room, I will address it to my managers.Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Samuel

Stayed 7 nights in Dec 2023
Response from Mohamed on 14 Jan 2024
Bonjour Samuel,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour, et nous nous efforcerons de vous offrir une expérience encore meilleure.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite. Nous apprécions votre soutien et vos aimables paroles.Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

10/10 Excellent

Sharon, Dartmouth

Stayed 1 night in Dec 2023
Response from Mohamed on 14 Jan 2024
Hello Sharon,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

8/10 Good

Mohamed Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a good place to stay in if you plan for few nights
Stayed 1 night in Dec 2023
Response from Mohamed on 17 Dec 2023
Dear guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our location to be convenient.Your feedback is valuable to us, and we appreciate your kind words.Thank you again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back in the future and exceed your expectations once again.Warm regards,Mohamed Front desk SupervisorHampton Inn & Suites by Hilton.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right off the TransCanada Hwy, is very quiet and clean with a great restaurant to eat at without leaving the hotel. There is walkable access to a couple of other dining options and 5 minute walk from a grocery store.
Stayed 1 night in Nov 2023
Response from Mohamed on 8 Dec 2023
Dear guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our location to be convenient and that we met your expectations in terms of cleanliness and space.Your feedback is valuable to us, and we appreciate your kind words. It is our goal to provide exceptional service and amenities to all our guests, and we are pleased to hear that we succeeded in doing so during your stay with us.Thank you again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back in the future and exceed your expectations once again.Warm regards,MohamedFront desk SupervisorHampton Inn & Suites by Hilton.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mohamed on 4 Dec 2023
Dear guest,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us perfect scores in all categories.Your feedback is incredibly valuable to us, and we are thrilled to hear that your overall experience with us was exceptional. Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with another exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Nice modern rooms. Good complimentary breakfast. Easy highway access free parking. Très bonne
Stayed 1 night in Nov 2023
Response from Mohamed on 4 Dec 2023
Dear guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our location to be convenient and that your room met your expectations in terms of cleanliness and space.We understand that breakfast is an essential part of the day, which is why we make sure in offering the best quality products to all our guests.Your feedback is valuable to us, and we appreciate your kind words. Thank you again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back in the future and exceed your expectations once again.Warm regards,Mohamed Front desk SupervisorHampton Inn & Suites by Hilton.

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the on-site restaurant, Couchon Dingue.
Stayed 2 nights in Nov 2023
Response from Mohamed on 4 Dec 2023
Dear guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that your overall experience with us was exceptional and that you loved the on-site restaurant.Your feedback is valuable to us, and we appreciate your kind words.Thank you again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back in the future and exceed your expectations once again.Warm regards,Mohamed Front desk SupervisorHampton Inn & Suites by Hilton.

10/10 Excellent

eric

Stayed 1 night in Nov 2023
Response from Mohamed on 14 Dec 2023
Bonjour Eric,Nous tenons à vous exprimer notre sincère gratitude d'avoir pris le temps de remplir notre sondage de séjour à l'hôtel. Votre évaluation parfaite dans toutes les catégories est extrêmement gratifiante pour nous.Nous sommes ravis de savoir que vous avez pleinement apprécié votre séjour parmi nous. Votre satisfaction est notre priorité absolue, et nous sommes ravis de constater que nous avons pu répondre à vos attentes.Encore une fois, merci d'avoir choisi notre hôtel et pour votre évaluation parfaite.Cordialement,MohamedResponsable à la réceptionHampton Inn Québec/St-Romuald

4/10 Poor

Verified traveller

Business traveller
Stayed 2 nights in Nov 2023
Response from Mohamed on 4 Dec 2023
Dear guest,Thank you for taking the time to complete our hotel stay survey. We are truly delighted to see that you have given us good score.Thank you once again for your fantastic ratings and for choosing our hotel. We look forward to welcoming you back in the future and providing you with an exceptional stay.Best regards,MohamedFront Desk SupervisorHampton Inn & Suites By Hilton Quebec/St-Romuald